Sales Engineer
Description

  Join the team at ComTec Solutions and enjoy a growth-focused, fun, and nurturing company culture. We work hard for our customers and we take care of our employees. Enjoy free breakfast every Friday, beverages, and snacks throughout the office, fun team social events throughout the year including ball games, hockey games, brew tours, and corporate parties. We appreciate and recognize hard work and loyalty. We value a healthy work/life balance, a comfortable work environment, and relaxed culture here at ComTec.


JOB SUMMARY:

The Sales Engineer provides the sales team (ERP Sales Consultants and Customer Success Managers) with in-depth knowledge of the technical requirements and business use of Epicor ERP products and services to close sales opportunities.


REPORTS TO: Director of Sales & Marketing 


ESSENTIAL FUNCTIONS:

  • Actively participate in scoping, discovery, demonstration, and proposal review sessions with the customer or prospect and the ComTec sales team
  • Provide technical expertise by documenting processes and providing best practice recommendations for manufacturing companies
  • Consult with the sales team to provide solutions to customer requirements
  • Create customized demonstrations with the sales team that highlight the ERP solution and its benefits
  • Highlight product and service benefits, anticipate concerns and offer creative solutions
  • Build customer trust in ComTec Solutions services and Epicor ERP
  • Ability to travel to prospect and customer sites for in-person discovery and demonstration presentations
  • Stay up to date on ComTec and Epicor products, services, and industry best practices
Requirements

  SOFT SKILLS & ABILITIES:

  • Strong written and verbal communication skills
  • Ability to react positively and effectively in high-pressure situations
  • Self-motivated, positive attitude, and able to work well individually and within a team atmosphere
  • Pleasant and professional demeanor in all customer and internal communications
  • Intellectually resourceful with sound judgment and effective decision-making abilities
  • Independent worker and able to work effectively on daily tasks without direct supervision
  • Ability to stay grounded when working with diverse personality types
  • Desire to embrace and grow with new technologies and processes 
  • Maintain an approachable and open demeanor to nurture our company culture

  EDUCATION, EXPERIENCE, & KNOWLEDGE:

  • Minimum of 2 - 5 years of experience in ERP Sales Engineering or equivalent operational ERP experience
  • Bachelor’s degree or equivalent experience
  • Background of success in supporting the sales team
  • Experience working with companies in the manufacturing industry
  • Experience in giving prospect and customer presentations/demonstrations
  • Comfortable showing an engaging discovery and demonstration experience to key business stakeholders and decision-makers
  • Familiarity with the needs of customers integrating with an ERP platform
  • Experience in value-based Software (SaaS) selling
  • Candidates may have worked for companies such as SAP, Infor, Netsuite, or other ERP companies or Value-Added Resellers (VARs)

WORK ENVIRONMENT/PHYSICAL DEMANDS:

  • Use of computer and office equipment
  • Performs all administrative functions expected at this level
  • This role can be performed remotely from anywhere within the United States – Midwest, Atlantic Coast or Northeast preferred.


ADDITIONAL REQUIREMENTS:

  • Ability to schedule for evening or weekend work occasionally
  • Valid driver’s license in your state of residence and reliable personal vehicle

 Benefits:

  • Competitive salary
  • Relaxed Healthy Company Culture
  • Core Value Recognition and Rewards
  • 9 paid holidays
  • Birthday Paid time off
  • Generous Vacation Allowance 
  • Health/Dental/Vision Insurance
  • Life Insurance and LT/ST Disability
  • Employee Assistance Program 
  • Company 401K
  • Emphasis on continuous Education, certifications
  • Company laptop & Cell Phone
  • Team Outings & Events 
  • Weekly Company Meals & holiday festivities
  • Flexible Work/Life Balance Valued 
  • Community Involvement and Charity Support