Sales Assistant
Bremen, IN Sales & Customer Service
Description

BCI Solutions, Inc. is growing and looking for an exceptional person to join our Sales and Customer Service Team. BCI has great benefits including a free onsite medical clinic, PTO starts accruing when you start, several very affordable insurance programs, and a great team environment. 


Essential Functions and Responsibilities:  

  • Maintain a safe work environment
  • Review, enter and manage new and revised purchase orders 
  • Create sales orders and shop orders for production 
  • Updating job detail as needed 
  • Update and maintain customer information via ERP system  
  • Customer communication which would include order acknowledgment, order status and any additional administrative requests 
  • Communicating with multiple BCI manufacturing departments as needed 
  • Customer quote entry 
  • Develop and maintain spreadsheets and reports 
  • Developing and improving company work instructions and procedures maintaining ISO 9001 and  IATF 16949 compliance with an emphasis on corporate alignment 
  • Participating in process improvement discussions and projects 
Requirements

Competencies Required:  

  • Accountability 
  • Self-motivated, flexible and ability to work with minimal supervision 
  • Ability to effectively communicate (verbal and written) 
  • Detail-oriented/organization skills 
  • Problem-solving 
  • Collaboration 
  • Time and prioritization management 

Education/Knowledge/Skills Requirements: 

  • Associate Degree in business or equivalent 
  • Proficient operation on computer and computer programs
  • 1-3 years customer service experience 
  • Principles and processes that aid in or improve the customer experience 
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems 
  • Strong attention to detail 
  • ERP system experience 
  • Experience in manufacturing is a plus
  • Good verbal and written communication skills 
  • Microsoft Office 
Salary Description
$37,000 - $44,000/year