I. Key Result Areas/ Accountabilities

Direct Services

A. Interact with customers and the public in a courteous and professional manner.

B. Follow and enforce all security procedures and rules.

C. Coordinate customer pick-up and delivery with the production manager and the customer to ensure the needs of the customer are being met.

D. Ensure that the Docushield area is safe and conducive to productivity.

E. Perform pre-operation inspections on all vehicles used in performance of job responsibilities and properly report any problems.

F. Operate all agency vehicles used in performance of job responsibilities in a

a. safe manner.

G. Perform functions of the DSP as required.

H. Operate all equipment necessary to perform the Docushield operation:

a. truck, van, shredder, baler, forklift, etc. in a safe and efficient manner.

I. Perform and document any routine maintenance on equipment as assigned.

J. Make pick-ups and deliveries of materials as required.

K. Ensure all required documentation is completed promptly and accurately.

Case Management

A. Provide input to treatment planning process.

B. Notify supervisor or case coordinator of any issues or concerns.

Reporting and Record Keeping

A. Complete all required forms, documents, and reports in an accurate and timely manner. These may include, but are not limited to the following: utilizing the current system to capture time worked, case notes (doc sheets), behavior data, incident reports, med errors and seizure reports, communication logs.

B. Must check Carey email account at least twice each work week.

C. Maintain a thorough knowledge of client’s goals and objectives and periodically reviewing the client record for updated information.

D. Attend in-services, conferences and other training as needed.

Safety

A. Promote agency wide Safety and Housekeeping as well as take a proactive approach to preventive maintenance and delivery of quality service.

Department Specific Duties

Perform specialized duties based on the primary area of programming, while maintaining

flexibility and a working knowledge of other technical specializations in the event that

assistance is needed in other program areas.

II. Minimum Job Qualifications

A. Education and Experience: High school diploma or GED required. Experience working in a service related field also preferred. Must possess a valid driver’s license, adequate automobile insurance, and meet agency insurability requirements.

B. Knowledge: Must have good basic mathematical computation and English Language writing knowledge. As required by specific job requirements, must know first aid/health/safety measures, or build an acceptable competence level by post-hire training.

C. Skills and Abilities: Adaptability and Flexibility, Teamwork, Customer Relations, Communication (written and oral), Initiative, Judgment, Planning, and Organization, and Problem Solving.

D. Physical Demands: Must be able to bend, stoop, or stand for long periods of time, and assist in lifting various weights, including the transfer and movement of clients,

E. Physical Demands Specific to Document Destruction Specialty: In addition, must be able to safely lift or assist in lifting bags weighing up to 75 lbs. to place in container 44” tall, lift and carry boxes of 50 lbs., and push, pull & maneuver up/down stairs containers weighing up to 300 lbs., on a regular basis.

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Employee may be asked or required to perform other duties as needed.

I have read and fully understand the responsibilities of this job.

-I meet all the minimum job qualifications listed for the position;

-I can perform the principle accountabilities of this position with reasonable accommodation;

-I will perform all of the duties of the position to the best of my ability at all times.