Senior Associate, E-Commerce - Zero Waste Box
Trenton, NJ Zero Waste Box


Job Title: Manager, E-Commerce and Marketing, ZWB

Level: Mid-Level

Position Type: Full Time

Job Location: Trenton, NJ

Reports to: Senior Vice President, Zero Waste Box

TerraCycle Overview 

TerraCycle’s mission is to Eliminate the idea of Waste®.

Headquartered in Trenton, N.J. and operating in over 21 countries across the Americas, Europe and Asia Pacific, TerraCycle is a global innovator in green business. It partners with many of the world’s largest consumer product companies and retailers to create collection and recycling solutions for hundreds of traditionally non-recyclable waste streams. By working with companies, retailers, governments and consumers, TerraCycle is able to collect and solve for just about every waste stream, from snack wrappers and contact lenses to ocean plastics and cigarette butts, all waste streams that otherwise end up in landfills, oceans, or incinerators. TerraCycle has received hundreds of awards globally, and has been highlighted in some of the worlds most recognized media outlets, including CNN, Wall St. Journal, New York Times, Forbes and thousands of others.

In May 2019, TerraCycle launched its newest initiative, Loop, a global circular shopping system that enables brands, retailers and consumers to transition from single-use disposable materials to reusable, durable packaging, washed by Loop and refilled by the brands. Loop has engaged many of the world's largest consumer product companies (including P&G, Nestlé, Unilever, PepsiCo, Coca-Cola, and Mondelez) and many of the world’s largest retailers in this platform. Loop is currently available in the continuous U.S, and the greater Paris region in France, with plans to expand into several new markets including Canada, Japan, the UK and Australia by the end of 2021.

Job Overview

This position requires high energy, positive entrepreneur and fun team player who can collaborate cross-functionally. This role entails developing and implementing marketing strategies to promote Zero Waste Boxes (ZWB) in the North American market, with an emphasis on digital marketing - to ensure revenue targets and other KPIs are met.

Primary Responsibilities 

  • Grow North American ZWB e-commerce sales and awareness with the use of digital marketing strategies and resellers.
  • Create engaging content for website pages to encourage participation and product sales.
  • Create a strong market for ZWB in including identifying resellers, engaging with businesses and developing processes
  • Develop marketing strategies to promote ZWB with our resellers and work with TerraCycle Account Management team to implement campaigns
  • Identify and develop new partnership opportunities for ZWB.
  • Ensure good customer service through timely resolution of customer issues or comments. 
  • Create and schedule all ZWB social media content for both markets and work with the marketing team to generate social ads and evaluate effectiveness and ROI of campaigns.
  • Leverage consumer insights when developing marketing strategy/plan.
  • Generate marketing reports and quarterly presentations to be shared with global team. 
  • Identify and attend events that will lead to ZWB sales. 


  • Qualifications in marketing, communication or a related field.
  • 2-3 years paid experience in an E-commerce role.
  • Experience with E-commerce frameworks including Shopify Plus, WordPress, or similar. 
  • Experience with Google Analytics, Google Search Console, Tag Manager, HubSpot, and Mailjetis preferred.
  • Demonstrated experience in nurturing customers using marketing analytics.
  • Demonstrated understanding of social media best practice.
  • Practical experience in targeted email campaigns.
  • Ability to think independently yet work in a close-knit team.
  • Excellent writing skills across a range of mediums. 
  • A demonstrated interest in sustainable/green business


  • Salaried position with annual incentive
  • Generous paid time off 
  • Company subsidized medical and insurance plan 
  • Company matched 401(k) contributions

TerraCycle is an Equal Opportunity Employer, and is committed to  Diversity, Equality and Inclusion. 

Note: International candidates must be eligible to work in their country of employment.  At this time TerraCycle does not provide for visa sponsorships.

Job description is not all inclusive. TerraCycle reserves the right to amend this job description at any time.