Chief Assessment Officer
Job Type


Serves as an active participant in the executive leadership team; leads effective and efficient psychometric, content and examinations teams. Is a driver of strategic planning; developing and implementing policies and systems that advance the National Registry’s strategic priorities.  


Vision, Mission, and Values 

  • Develops team strategies and implementation plans, and collaborates with other teams in planning and implementing strategic and operational plans to achieve the National Registry of EMT’s (Emergency Medical Technician) goals.  
  • Clearly articulate the vision, mission, values, and strategic goals with staff and stakeholders. 
  • Actively participates with Executive Leadership team on strategic and operational issues as they arise, provide strategic recommendations based on how these issues impact the organization’s current and future assessment strategies.  
  • Embrace and model the values of the organization to achieve the culture required to successfully achieve the vision and mission of the National Registry of EMTs. 


  • Lead the psychometric content and examinations functions. Plan for the continual development of the team as well as providing individuals with professional growth opportunities. Ensure projects assigned to staff are effectively completed.  
  • Coordinate team member development and activities to align with and achieve the organization’s strategic plan and operational plan, and to work collaboratively across teams.  
  • Provide a leadership style that cultivates a culture of transparency, accountability, integrity, inclusiveness, collaboration, and innovation 
  •  Manage and cultivate relationships with existing and potential stakeholders. Publicly represent the National Registry with stakeholders and others to build support for the organization and its mission and vision.  

Operational Planning and Management 

  • Participate in the planning process of the organization to set and achieve strategic plans and outcomes, particularly from the perspective of its impact on psychometrics, content, and examination outcomes.  
  • Evaluate the alignment of fiscal management with short and long-term financial planning and projections, including implementing innovative programs and strategies, particularly as those items impact the National Registry’s psychometric, content and examinations resources, policies, and procedures.  
  • Monitor the environment for opportunities and threats, and identify responsive strategies, innovations, programs, and options that meet the National Registry’s strategic goals.  
  • Creates and monitors essential metrics and reports status to the Executive team,  Standards and Examinations Committees, and the Board of Directors.  
  • Establish and direct the examination program strategic direction and growth in alignment with the overall mission and vision.  
  • Negotiate and approve contracts and agreements related to psychometrics, content, and examinations. 
  • Develop and direct psychometric, content and examinations programs that comply with accreditation guidelines and industry best practices.  
  • Manage vendor relationships for the psychometric, content and examinations teams. 
  • Develop and implement psychometric, content and examinations policies and procedures?that will improve the overall operation and effectiveness of the organization, and that achieve the organizational goals. 



  • Holds a master’s degree in education, management, psychology, or a related field from an accredited institution.  
  • Has 10 years of progressive experience in certification, credentialing, high stakes testing, psychometric or examination roles, with a minimum of 5 years in a leadership position. 
  • ASQ, CAE, or PMP (Project Management Professional), ICE-CCP certification preferred.  
  • Familiar with project management methodology, ISO 17024, NCCA (National Commission for Certifying Agencies) accreditation standards and the Standards for Educational and Psychological Testing. 
  • Ability to provide vision and leadership with a strong psychometric, content and examinations focus. 
  • Able to work collaboratively with high performing teams in a fast-paced environment.  
  • Able to successfully manage competing high-visibility, mission-centric priorities. 
  • Able to communicate clearly and precisely, both orally and in writing. 
  • Experience with presenting complex topics to diverse groups of stakeholders. 

Specific Requirements:  

  • Must be able to read, write, speak, and understand the English language.  
  • Must be able to effectively communicate with, and deal tactfully with personnel, visitors, government agencies/personnel and the public  
  • Must be able to perform advanced math skills, adding, subtracting, dividing, etc.   
  • Must possess the ability and willingness to work harmoniously with other personnel  
  •  Must be able to accomplish tasks via the electronic environment such as video conferencing and digital collaboration.  
  • Must be able to effectively use a keyboard   
  • Must be able to work in an office environment with moderate noise.   
  • Must be able to travel approximately 10 nights per year.  

The National Registry is an equal opportunity employer. All persons will be considered for employment without discrimination against race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.