Conference Services Assistant
Description

 Job Summary: The purpose of this  position is to provide excellent customer service to the Institute guests assuring meeting rooms are safely set-up as requested. 


This is a full time benefited position and will be posted until filled


Essential Responsibilities:

  •         Finalize details for select groups   
  •         Ensure Banquet Event Orders (BEOs) are accurate when applicable
  •         Thorough knowledge of meeting space capacities, menu items, AV equipment, meeting room set-up options
  •         Communicate with immediate supervisor regarding all problems or unusual matters of significance
  •         Follow-up on progress of groups booked such as rooming lists, deadlines, etc. if applicable

 Employee must safely perform the following essential duties:

  •      Set up meeting rooms (move/transport furniture, equipment, etc.)
  •      Clean meeting rooms
  •      Lock facilities when needed
  •      Check fitness center
  •      Assist with minor repairs and guest requests (lodging tv’s, door locks, reset room locks, etc.)
  •      Other duties as assigned


Requirements

Employee must demonstrate the following competency or position requirements:

  •      Know and apply applicable safety standards, guidelines and training, etc.
  •      Professional and groomed
  •      Provide excellent communication skills
  •      Trustworthy
  •      Maintain team-minded attitude
  •      Reliable transportation
  •      Flexible work schedule

Employee must safely and properly perform the following physical tasks:

  •      Utilize/operate equipment needed for room set-up (ladders, audio/visual)
  •      Stand/walk for extended periods of time (up to 8 hours per day)
  •      Lift up to 65lbs.
  •      Bend, kneel, stoop, push, pull, reach, and climb ladder

Employee must safely and properly tolerate the following environmental factors:

  •      Loud noises associated with job duties
  •      Smells and odors related to job duties

Required experience:  Must demonstrate computer skills, the ability to communicate in both written and spoken word, and be familiar with Microsoft office applications.

Required Education:  High school diploma or GED


Preferred Experience:  previous experience in conference and hospitality 

Preferred Education:  Associate's degree 


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EQUAL OPPORTUNITY EMPLOYER

We are an Equal Opportunity Employer and do not discriminate based on race, color, national origin, gender, religion, age, disability, veteran or military status, genetic information or any other legally protected status.


DRUG FREE WORKPLACE

In order to maintain a drug free workplace our company policy requires that all applicants are required to submit for a pre-employment drug screen after Accepting a conditional offer of employment.