Senior Center Specialist

 FLSA: Full-time, Hourly

Summary:  Responsible for organizing and coordinating activities and programs at the City of Pontiac Senior Center.


Supervision Received: Works under the supervision of Senior Center Supervisor.

Supervision Given: No supervisory responsibilities.

Job Environment

· The environment in the Senior Center is one of a typical community center environment, with exposure to noise from telephones, copiers, residents, and activities. 

· Operates PC-based computer system and other office equipment.

Essential Functions

The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment of the position:

· Organize, file and record information.

· Receiving and screening incoming calls and visitors 

· Reading and screening incoming correspondence and reports, making preliminary assessment of the importance of materials, and organizing documents, handling some matters personally, and forwarding appropriate materials to other personnel.

· Staging center for scheduled events and activities.

Typical Assignments 

· Organize, file and record documents / items as assigned.

· Organize exhibitions, contests, and tournaments

· Lead athletics, arts & crafts, and similar activities

· Survey the needs and interests of the community area.

· Assist in assembling materials and make activities known.

· Work with Community Organizations.

· Exemplify patience and tact.



Minimal Qualifications

· High school diploma or equivalent.

· Two years of planning, organizing, and supervising recreational activities and working with the general public.

· An incumbent in this position must possess and maintain a valid Michigan driver’s license.


Knowledge, Ability, and Skills:
· Familiarity with the organizational structure and operations of the City. 

· Some knowledge of employee policies and procedures.

· Reasonable knowledge of the needs and objectives of Senior Center recreation programs.

· Ability to understand, speak, and write in the English language.

· Ability to speak effectively before a group of persons.

· Ability to deal with customers who may become verbally combative in a telephone or personal situation.

· Ability to perform multiple tasks accurately and efficiently under time constraints.

· Ability to work both independently and cooperatively. 

· Ability to exercise professional judgment and maintain confidentiality when necessary.

· Ability to apply the overall mission of a department to make executive support decisions.

· Ability to apply instructions and guidelines in the disposition of problems.

· Ability to follow complex instructions.

· Ability to type to meet standards in giving out information and referring callers.

· Ability to use diplomacy, discretion, and judgment in giving out information and referring callers.

· Ability to maintain composure during stressful situations.

· Ability to efficiently handle multiple tasks requiring a high degree of attention to detail.

· Ability to lift and rearrange tables and chairs.

· Computer skills that encompass effective use of Microsoft word and excel, e-mail and internet browsing.

· Communication skills that encompass effective listening and comprehensible speaking. 

· People skills that demonstrate understanding, compassion and ethics.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intermediate physical effort required to perform work under typical recreation center conditions. While performing the duties of this job, the employee is regularly required to sit and stand; must regularly lift and or move items up to ten pounds, frequently lift items up to 25 pounds, and occasionally lift or move items up to 50 pounds; be able to clearly hear constituents when speaking in person or on the telephone. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.