GTM Strategic Business Analyst
Fully Remote Remote Worker - N/A
Job Type


ONSITE or REMOTE / Operations

All roles at BackBox are Remote in the U.S. unless otherwise specified in the Job Description.

About BackBox

As the leading Intelligent Automation platform, BackBox is changing the way organizations manage and monitor their Security and Network infrastructure. Offering a single, centralized solution to manage all security and network devices, the BackBox solution automates all operational activities including orchestration, backup, recovery, asset management, security audits and capacity optimization for over 180 technology vendors ensuring an improved security posture by enhancing operational efficiencies,
infrastructure reliability and visibility while reducing overall risk.

 As a global organization with representation around the world, BackBox supports customers within every major geographical region and industry, resulting in exposure to a variety of environments and unique customer requirements.

What you will be doing:

Business analyst is a key enabler to assist the scale and growth of our business. We’re currently searching for an experienced business analyst who seek out, develop, and help implement strategic operational initiatives for an improved efficiency and productivity across GTM functions. Our ideal candidate is a detailed oriented, expert communicator, and top-notch analyst. 

Your duties and responsibilities include:

  • Evaluate GTM business processes & systems, uncovering areas for improvement, and developing and implementing solutions.
  • Manage and support GTM operational projects particularly sales process & systems.
  • Define & implement Data Management strategies. Establish source of truth for “Master” data elements such as Customer, SKU’s, Pricing and Install Base.
  • Lead ongoing reviews of GTM business processes and developing optimization strategies.
  • Learn and take ownership of operational metrics and support ELT members in analyzing data and providing insights on business performance.
  • Manage monthly and quarterly reports to ELT team.
  • Perform business performance analysis and effectively communicating insights and plans to cross-functional team members and management.
  • Measure corporate OKR’s and support functional leaders to measure functional OKRs.
  • Support building Annual Operating Business Plan.
  • Managing projects, developing project plans, and monitoring performance.
  • Prioritizing initiatives based on business needs and requirements.
  • Monitoring deliverables and ensuring timely completion of projects/programs.

How success will be measured:

  • Accuracy, dependability, and internal stakeholder feedbacks

We are looking for:

  • A bachelor’s degree in business analytics, administration or related field or an MBA.
  • A minimum of 2-3 years of experience in business analysis or a related field.
  • Passion to learn with exceptional analytical, critical thinking and problem-solving abilities
  • Experience in building detailed reports
  • Adaptable and capable of working in fast-paced environments
  • Ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Excellent communicator with the ability to translate data into actionable insights
  • Experience in SalesForce CRM is a plus

Where you will be working 


Why BackBox?  

If you thrive working in a small company, growth environment and you are passionate about helping customers and companies solve problems, we look forward to hearing from you! BackBox is an incredible place to share and grow your expertise! You’ll work with talented people who are passionate about building a company by which all other companies are measured. We are a company comprised of experienced individuals and proven leadership that is looking to take BackBox to the next level.  

If you have what it takes, please submit your résumé and cover letter to BackBox.  Please note BackBox is currently not accepting third party resumes.

EEO Statement

BackBox is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. BackBox is also committed to compliance with all fair employment practices regarding citizenship and immigration status.