Voucher Specialist 2
Description

Who we are

The Vancouver Housing Authority (VHA) works closely with local governments and other community partners throughout Clark County to address issues of affordable housing and homelessness and help families break the cycle of poverty.


Who we are looking for

The VHA is seeking a Voucher Specialist 2 to perform a variety of tasks requiring application of complex regulations and sound decision making in the administration of the Section 8 Housing Choice Voucher program. Communicates program expectations/requirements to tenants and landlords and assists with complex compliance issues. A successful candidate will have experience working in a position where attention to detail is crucial. Position requires excellent customer service and communication skills, as well as, the ability to remain organized and efficient in a high volume environment.


What you'll do

  • Oversees and conducts voucher briefings. Presents information to incoming tenants through printed material and spoken presentation.
  • Reviews and determines eligibility of incoming and existing clientele.
  • Creates, reviews, and approves RFTA.
  • Reviews and executes HAP contracts, leases, and addenda.
  • Reviews and completes annual and interim recertification. Assures that calculations, documents, and data entry are timely complete and accurate as required by VHA and HUD guidelines.
  • Incumbent is aware of programs and resources that may benefit clients and make appropriate referral’s.
  • Administers the voucher.
  • Administers incoming and outgoing portability.
  • Enforces program regulations and VHA policies using established procedures. Represents the VHA in informal hearings.
  • Completes Quality Control reviews as assigned.
  • Complete HQS inspections as directed.
  • Responds independently and courteously to complex requests and issues from VHA employees, tenants, landlords and other business contacts. Communicate process and policies to tenants, landlords, and other housing authorities.
  • Interfaces with landlords to encourage program participation, answer complex questions, and resolve issues related to housing quality standards, contract violations, complaints, and other problems.
  • Consistently complies with position and department safety and attendance standards.
  • Establishes and maintains positive, productive relationships with employees, residents, vendors, and other work related contacts.
  • Monitors and ensures target utilization for properties.
  • Reviews that waitlist draws are being done accurately and within department standards.
  • Coordinates eligibility and occupancy functions with tax credit compliance staff.
  • Produces report(s) for management and HUD as requested.

What we offer

  • Starting salary range is $3,670.00 to $3,853.00 per month DOE.
  • Full-time, non-exempt, union-represented position working 40 hours per week, Monday - Friday, 8:00 am - 5:00 pm.
  • Medical, dental, vision, life insurance, short-term and long-term disability insurance.
  • Benefits package also includes 10.25% paid into WA PERS by employer, 12 company paid holidays, and generous paid time off accrual.
  • Meaningful work that addresses affordable housing and homelessness in our community.
Requirements

What you'll bring

  • High school diploma plus some higher level education or vocational training specializing in office skills and/or housing related subjects AND at least 4 years of directly related experience or equivalent required.
  • Ability to attain Section 8 Housing Specialist Certification within 1 year of hire.
  • Demonstrated computer skills necessary to effectively complete duties.
  • AA or BA in Social Service or related field strongly preferred.
  • Previous housing experience desirable.

For more information on the Vancouver Housing Authority please visit our website at www.vhausa.com. Please note, those candidates deemed to best match our requirements will be contacted for an interview. We do not discuss application status during the selection process. Applications will be reviewed as they come in.


The VHA provides equal employment opportunities to all employees and applications for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with federal, state, and local laws.