Job Type

Position Title: Wellness Navigator

Program: Bridges to Wellness  

Classification: Non-Exempt; Full-Time (temporary)

Salary: $25.00 -$27.00 per hour

Bridges to Wellness is a grant funded pilot project set to expand to a fully operational organization. The goal is to create a hub bringing together the collective knowledge of the Union of Pan Asian Communities (UPAC) and United Women of East Africa Support Team (UWEAST) and soon other refugee serving organizations. This hub will incorporate the successes of trusted messengers represented by wellness navigators and the network we've built through refugee serving organizations. This model will break down cultural barriers and stigmas to receiving services and fill the areas of need often presented by refugee and immigrant communities.  

Essential Duties and Responsibilities:

  • Wellness Navigators are trusted members that have close understanding of the community being served 
  • Serve as a liaison/link/intermediary between healthcare and the community to facilitate and improve the quality-of-service 
  • Facilitates with other partner agencies, religious organizations, community outlets and gatherings, etc. 
  • Assists Program Supervisor in research and development activities as needed.
  • Provide referrals and case management support of additional services in the community
  • Assist the community in educational, vocational goals, housing goals and any necessary appointments through referrals and support with applications and forms. 
  • Provide guidance, including support and education on how to navigate mental health care systems.
  • Provide outreach to promote program goals
  • Attends staff meetings as scheduled 
  • Knowledge of company’s policies and procedures 
  • Utilize existing relationships and partnerships with groups already working in the community to address refugee/immigrant needs. 
  • Participate in the collaborative opportunities to promote sharing of best practices, leveraging partnership opportunities and ensure accurate messaging across wellness entities. 
  • Other duties as requested.

Minimum Experience and Qualifications Required:

  • Access to reliable transportation 
  • Understanding of cultural competency in the delivery of services
  • Familiarity with community resources
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple tasks simultaneously, prioritize and successfully bring them to fruition
  • Ability to maintain strict confidentiality with regard to sensitive or proprietary information or materials
  • Ability to maintain strict confidentiality with regard to client information and other sensitive or proprietary information
  • Ability to communicate mental health principles to clients, families, and providers
  • Ability to work independently and also collaborate as a member of a team
  • Excellent written and verbal communication skills and ability to prepare written reports accurately and records of services rendered in a timely fashion
  • Will not be debarred or excluded from participation in Federal programs by the General Services Administration and/or the Department of Health and Human Services of the Inspector General
  • Must be COVID-19 vaccinated and have received booster if applicable or have medical/religious exemption
  • Must pass background check (Live Scan Fingerprint).
  • Must be able to drive (when needed) for business purposes to other program locations in San Diego County. If employee drives his/her personal automobile for UPAC business, employee must have valid California driver’s license and comprehensive automobile insurance coverage, as required by law. 

Preferred Qualifications:

  • Bilingual in the language of target population (Vietnamese, Karen, Karenni, Burmese, Cambodian, Thai, Samoan.  

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Spends approximately 70% of work time sitting and meeting with others or working at a desk and/or computer. Spends approximately 30% of work time standing or walking within the work area or outside the office at meetings and events, also bends, twists, stoops and reaches. Ability to communicate in writing and verbally. Regularly required to sit and talk or hear. Frequently is required to use hands to touch, handle or feel and reach with hands and arms. Occasionally lifts and/or moves up to 25 pounds. Working conditions are normal for an office environment and event venues. The noise level is usually moderate. 

Salary Description
$25.00 -$27.00 per hour