Income Tax Specialist

FLSA: Administrative Exemption

Supervision Received:  Works independently under the broad general supervision of the City’s Finance Director

Supervision Given: Supervision of clerical and technical personnel may be given supervision and coordination with the current subcontractor of Income Tax (Innovative).

SUMMARY: This position is responsible for supervising the City’s income tax operations, formulating administrative policies of the Income Tax Division, maintaining communication with the public and businesses, establishing and supervising audit procedures (currently performed by Innovative Tax Solutions on sub-contractor basis) and perform delinquent tax collections work as required.

ESSENTIAL FUNCTIONS: (The following examples are illustrative only and are not intended to be all inclusive.)  

  • Assists with researching tax laws.
  • Assists in IRS and state audits.
  • Prepares quarterly and annual tax compliance.
  • Prepares federal and state income tax.
  • Ensuring that tax returns are filed in accordance with tax authorities.
  • Assists with compiling reports from statistical data and records revenues for budget consideration.
  • Maintains files and records relative to individual, partnership, and corporation tax returns.
  • Prepare correspondence, spreadsheets, financial and other reports as requested.
  • Review and update city income tax forms for compliance with law changes and for improvement of format.
  • Answer inquiries and complaints from general public concerning tax collection, assessment, and related matters that are not satisfactorily resolved at the subcontractor’s offices.
  • Enforce City, departmental and divisional policies.
  • File delinquent income tax complaints with the 50th District Court and represent the City in Income Tax court cases
  • Analyze the city’s delinquent accounts and establish procedures for enforcement of the Income Tax Ordinance.
  • Prepare financial reports, correspondence and record.
  • Assist as needed and supervise in collection and disbursement of income taxes
  • Assist in resolving constituent inquiries and casework for delinquent accounts. 
  • Answer inquiries concerning the payment of taxes and delinquent accounts.
  • Research and address issues relating to income tax
  • Maintain records and assessments and/or refunds for tax payments 
  • Establish and maintain working relationships with City stakeholders and outside agencies.


  • Bachelor’s degree in Finance, Accounting, or Business Administration; and 
  • a minimum of six (6) years’ experience in related area, preferably public or municipal accounting, auditing or internal Revenue Service, including supervisory experience.
  • The incumbent in this position must possess and maintain a valid Michigan driver’s license.


  • Thorough knowledge of Federal, State, and Municipal tax laws, rules, and regulations.
  • Knowledge in investigation and audit principles and procedures.
  • Considerable knowledge of accounting practices and procedures involved in the assessment, collection, and recording of tax collections and other receipts.
  • Working knowledge of office practices and procedures including cash handling procedures involving large sums of money , the organization and functions of municipal government.
  • Knowledge of internal controls
  • Computer skills that encompass effective use of word processing, spreadsheet, email, and internet browser software. 
  • Working knowledge of BS & A Software is preferred but not required.
  • Ability to understand, speak, and write in the English language.
  • Ability to read and interpret documents and write routine reports and correspondence. 
  • Ability to speak effectively before a group of persons.
  • Ability to deal with customers who may become verbally combative in a telephone or personal situation.
  • Ability to perform multiple tasks accurately and efficiently under time constraints.
  • Ability to work both independently and cooperatively. 
  • Ability to exercise professional judgment and maintain confidentiality when necessary.
  • Ability to apply the overall mission of a department to make executive support decisions.
  • Ability to review several diverse reference sources and select and synthesize data for reports and other forms of correspondence.
  • Ability to apply instructions and guidelines in the disposition of problems.
  • Ability to direct, review, and evaluate the work of other employees, as required.
  • Ability to make decisions and take necessary actions.
  • Ability to maintain composure during stressful situations.
  • Ability to efficiently handle multiple tasks requiring a high degree of attention to detail.
  • Ability to deal with the public with tactfully and courteously.
  • Ability to organize and supervise work of subordinates.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and stand; must regularly lift and or move items up to 25 pounds, and occasionally lift or move items over 50 pounds; be able to clearly hear constituents when speaking in person or on the telephone. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Pontiac is an equal opportunity employer.

Salary Description