Pharmacy Technician - North Carolina
Fully Remote NC
Job Type


At ConcertoCare, we believe seniors and older adults with complex care needs deserve a more holistic, equitable, and compassionate approach to health and wellness. ConcertoCare’s tech-enabled in-home care teams leverage our value-based, interdisciplinary care model to address unmet health and social needs and improve patients’ quality of life, partnering with them, their caregivers, families, health providers, and communities.

We will redefine care and aging for millions of US seniors and other adults with complex care needs by perfecting the kind of human first, tech-enabled care in the home that we would want for our families.

Every team member at ConcertoCare works collaboratively to deliver exceptional care while honoring our patients. We believe that when we do the right thing and embrace change, we will cultivate a world-class workplace and be the partner of choice for patients, their families, and our communities.

The Pharmacy Technician assists pharmacists and providers with medication-related functions, reporting and processes.


  • Remain knowledgeable of and continually review medication brand and generic names, medical terminology, and pharmaceutical calculations.
  • Medication adherence outreach, auditing, documenting, and reporting as it pertains to STAR measures.
  • Assist in day-to-day tasks as needed and requested by lead pharmacist
  • Responsible for interacting with other departments to assist with member problems or questions and act as facilitator to resolve them
  • Attend scheduled team meetings and provide relevant feedback regarding workflow issues
  • Assist clinical pharmacist in troubleshooting prescription third party claim rejections by accessing and understanding formulary restrictions, plan limitations, drug utilization review overrides, requesting and completing prior authorization, and/or communicating with plan representatives and/or prescribers to resolve such issues.
  • Assist pharmacist with medication therapy management scheduling, pre-appointment preparation, follow up tasks, and home/facility visits to patients for medication reconciliation/education
  • Process select medication list updates/medication reconciliation requests as requested by the clinical pharmacist, including but not limited to adding or deleting medications, changing medication doses or other prescription details as indicated from the most recent medication list/prescriptions in preparation for final check by provider or pharmacist, printing medication lists and after-visit summaries for patients and other responsible parties etc.
  • Medication assistance programs for patients in need of financial assistance for copays or when in donut hole.
  • Other duties as assigned.
  • Completion of an accredited Pharmacy Technician Program
  • Three or more years of experience as a Pharmacy Technician
  • Pharmacy Benefit Management experience preferred
  • Current North Carolina State Pharmacy Technician Certification and License required
  • National Certification a plus
  • Experience and/or ability to work with electronic health record system

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ConcertoCare is an Alcohol/Drug/Smoke-Free Workplace