Sales Admininstrator

US citizenship or permanent residency visa required. 

Optikos is seeking a dedicated Inside Sales Administrator to provide excellent support to our sales team. Daily job duties include receiving and entering orders in our ERP and CRM system, checking the accuracy of orders and issuing invoices. Other responsibilities include responding to customer calls and emails, assisting sales staff in completing customer forms, inputting data into our customer management system, and managing the sales department’s calendar. 


· Enter orders received into Syspro (ERP) and Dynamix (CRM) 

· Process Invoices

· Check orders and invoices for accuracy

· Contact clients to obtain missing information or answer queries

· Update sales and customer records

· Generate monthly sales reports

· Follow up with customers on past due invoices 

· Directing feedback from customers to relevant departments.

· Identifying new products to add to those on offer.

· Supporting the sales department with other administrative tasks, if requested.



· Associates or Bachelor’s degree in business administration or similar field. 

· Previous experience in a sales administrative role

· Proficient with Microsoft Office and CRM software

· Excellent written and verbal communication skills.

· Familiarity with sales reports and sales records.

· Outstanding organizational and multitasking skills

· Able to prioritize work and work efficiently

If you are an enthusiastic, team-oriented individual looking for a challenge and the opportunity to continue to develop professionally, send us your resume to

This in-office position is located in Wakefield, Massachusetts facility.  We offer competitive compensation packages along with a challenging and stimulating environment. US citizenship or permanent residency visa required. 

About Optikos Corporation:

For the last 40 years, Optikos® has provided innovative applications of optical technology, both products and services, to commercial, government, and consumer products organizations worldwide. The Optikos engineering team is the largest independent optical engineering group in the world, managing all aspects of instrument design, including optics, mechanics, electronics and software systems, in addition to our in-house IQ Lab™ Services to benchmark and assess the performance of customer lens or camera systems. We develop innovative products in the life sciences, aerospace and defense, industrial, and consumer markets, and our experience with a wide variety of applications has enabled our staff to generate creative solutions to some of the most challenging optical problems. Our team continues to improve existing metrology product lines and develop new products that Optikos manufactures and installs around the globe. Our headquarters is centrally located right outside the Boston medical and tech hub in Wakefield, Massachusetts.

Optikos is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender orientation, gender identity, national origin, disability, or protected Veteran status.