Senior Manager, International
Fully Remote Remote Worker - N/A OmniChannel
Description

Whisker, formerly known as AutoPets, is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better.  As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. We don’t rest once we’ve created the best—we exist to make life for pets and pet parents endlessly better. 


Whisker is based in Auburn Hills, Michigan, Juneau, Wisconsin and remote offices with 350+ passionate Team Members. 


Summary:

As Sr. Manager, International you will lead the development and execution of Whisker’s international business.  You will take on a variety of strategic, analytical, and operational projects focused on rapidly growing Whisker’s footprint outside our core US market.  


What You'll Do:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

  • Lead Whisker’s international business, which currently encompasses direct to consumer channels in 3 markets (Canada, UK, and EU) and international resellers in (currently 10+ countries).
  • Own P&L for these channels by analyzing drivers of revenue and profitability and developing strategies to exceed KPIs.
  • Manage the overall eCommerce strategy for international markets by implementing strategies and initiatives that will drive traffic, conversion, and retention. 
  • Work with external and internal stakeholders to develop and execute marketing programs and grow sales of existing products and launch new products.  
  • Work with external and internal stakeholders to establish processes and provide ongoing oversight to manage fulfillment performance, demand planning, and sales forecasting 
  • Work with external and internal stakeholders to efficiently deliver exceptional and consistent customer experiences.
  • As the face of Whisker to our reseller partners, build and maintain relationships with partners to ensure mutual alignment of priorities and successful outcomes.
  • Develop and execute a long-term strategy to grow Whisker’s international business in existing and new markets with the goal of increasing international as a share of Whisker’s global business.

What You'll Bring 

  • BA in related field and/or equivalent years of experience
  • Strong analytical skills and business acumen, with demonstrated data driven approach to business management. 
  • Enthusiastic, results oriented individual constantly identifying and testing new levers to exceed KPIs. 
  • Track record of scaling brands through multiple channels with solid understanding of ecommerce fundamentals and digital marketing.  
  • Strong written/oral communication and presentation skills with experience presenting to internal and external leadership 
  • Strong work ethic with a knack for creative and collaborative problem solving in a fast-paced constantly-changing environment 
  • Strong interpersonal skills, with the ability to effectively negotiate and influence across multiple levels and functions and drive coordination across groups 
  • Obsessed with the latest consumer products and trends and making customers’ lives easier

Not Required but Nice to Have!

  • MBA

Benefits & Purrks:

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with:

  • Premium Medical/Dental/Vision insurance
  • Life Insurance
  • PTO
  • 14 Paid Holidays
  • Paid Parental Leave
  • 401K with 4% Match
  • Flexible Work Arrangements
  • Top of the line equipment 

Statement of Inclusivity: 

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.