Vacation Travel Advisor
Fully Remote Remote Worker - N/A
Job Type

Business Title:  Vacation Department Travel Advisor

Location:  Remote

Reports To:  Vacation Department Director

Salary Classification:  Commission, Non-Exempt

Job Summary

This position will be a working travel advisor position as part of the vacation sales staff. The individual in this position will demonstrate a high level of sales ability in consultative selling and customer service for upscale, premium vacation clients who travel both domestically and internationally.


  • Vacation Travel Advisor

Essential Duties and Responsibilities

  • Qualify travel leads and gather travel objectives from clients.
  • Confirm best value and fit for client on vacation packages, cruises, tours and travel insurance; communicate same in professional and organized manner.
  • Assists customer to determine best vacation destination to meet budget considerations.
  • Suggest creative travel solutions and additional services.
  • Evaluate supplier choice based on customer needs and preferred vendor policy.
  • Confidently share first-hand travel knowledge with clients with a “been-there, done-that” expertise.
  • Update and maintain traveler’s profile information as requested.
  • Develop a specialty in at least one destination or travel type and become the lead advisor in that area.
  • Comprehend and advise client on relevant industry information.
  • Reinforce positive relationships between Acendas and Vendors.
  • Communicate all necessary client requests and/or concerns to the Vacation Director.
  • Attend and participate in team meetings and trainings.
  • Stay up-to-date on current events and changes in the travel industry and participate in fam trips to further travel knowledge.
  • Follow Acendas procedures and policies as they relate to offering exceptional customer service for client retention.
  • Complete other duties as assigned.

Transferable Skills

  • Strong sales skills and customer-oriented personality.
  • Expansive knowledge of domestic and foreign travel destinations and industry suppliers.
  • Superior communication skills (verbal and written).
  • Ability to effectively prioritize, manage multiple tasks, and take on new tasks while maintaining strict deadlines in a high-pressure and time-sensitive environment.
  • Excellent time management and organizational skills.
  • High level of customer service skills while maintaining productivity levels.
  • Attention to detail and accuracy.
  • Relationship building skills with customers and co-workers.
  • Ability to work independently and within a team.
  • High level of integrity.
  • Professional manner and appearance.
  • Strong passion for travel.



  • High school diploma.
  • Minimum of three (3) years’ Travel Advisor experience.
  • Advanced proficiency of Microsoft Office Suite (Word/Excel); Gmail preferred.
  • Client Base (CRM system) experience preferred.
  • Sabre (GDS) experience preferred.