Office Assistant
Job Type


The Front Office Receptionist is the first point of contact with the agency for diverse clients, donors and community members and is responsible for creating a warm and welcoming environment for visitors. The Front Office Receptionist is integral to the operations of the agency’s main office and performs various clerical and administrative duties. HopeWorks’ staff, board and volunteers are invested and engaged in altering the systems and imbalances of power that maintain the status quo - including racism, poverty, and gendered violence. The successful candidate will have an understanding of the root causes of sexual and intimate partner violence and a commitment to social justice. Shifts are either Monday – Friday, 9AM to 2PM or 2PM to 7PM. 



· Answer and   direct incoming telephone calls, providing information and referral as needed

· Greet   clients and visitors 

· Receive   payments and financial donations


• Manage   receipt and documentation of in-kind donations

• Manage   storage of in-kind donations



· Provide administrative   support to staff as needed to include copying of materials and faxing of   documents

· Assist   with special projects, events, and mailings

· Manage   incoming and outgoing mail

· Assists   in creating and maintaining a safe and secure office site by using crisis   management and de-escalations skills

· Maintain   organization of copy room and other common areas

· Other duties   as assigned



· High school diploma and 2 or more years of experience working in an office environment, or equivalent

· Strong computer skills including Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Publisher), database management, and email at a highly proficient level

· Knowledge of office administration, office equipment, data systems and multi-phone line systems

· Exceptional communication and organizational skills

· Highly skilled in prioritizing and multi-tasking while keeping in mind various on-going demands

· Ability to work independently, have initiative, and be self-directed

· Passionate about the mission and philosophy of HopeWorks

· Willingness to seek opportunities to grow through professional development 

· Team oriented and belief in an integrated, trauma-informed, client-centered approach, using an anti-oppressive lens, into work with clients.  

· Experience in crisis response (preferred by not required) 

· Proficiency in Spanish (strongly preferred)

Salary Description