Account Manager

ABOUT GATEWAY INSURANCE SERVICES: Gateway Insurance Services provides the Iowa Falls community with quality services and unparalleled advocacy. They have a longstanding legacy in the community to be a trusted choice for all your insurance needs. We strive to build long-lasting relationships with our clients, offering education and guidance. 


-Full benefits package including; medical, dental, vision, 401k, life insurance, PTO, and paid holidays & more
**The salary range for this position is dependent on candidate experience**


The Account Manager’s job is to perform duties and maintain quality service to our risk management accounts – it will require working with clients, insurance companies, and producer(s).


  • Accurately manage client accounts and ensure all deadlines are met
  • Assist producer in marketing and placing new business and/or renewal business
  • Prepare renewals of insurance
  • Communicate and partner with insurance companies to ensure we are meeting on the client expectations
  • Seek opportunities and take steps to increase knowledge of industry, regulatory requirements, tools and resources available to assist clients
  • Collect and report information from client to ensure we are assisting in minimizing exposures
  • Communicate with clients and answer questions regarding their policies and/or services provided by FMSI
  • Build and maintain strong, long-lasting relationships with clients, both internal and external
  • Maintain confidentiality of client and company information
  • Perform other duties as assigned appropriate to the position


  • High School diploma or GED required
  • College level business courses preferred
  • Minimum 2 years work experience in the insurance industry required
  • P&C Insurance licenses required or ability to obtain within 90 days of employment; will maintain annually
  • Proficient or able to quickly learn and utilize Microsoft Office and other applications to maximize efficiency and function in a paper free environment.
  • Customer service experience or support, preferably in insurance industry