Event Manager
Description

Summary: 

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all part-time Event Staff and Security Staff, oversee building security, and interact with local public safety officials to ensure events run smoothly; be responsible for and ensure overall customer and lessee satisfaction. 


Salary Range: $50,000 – $60,000 / Year 

  • Responsible for planning, coordinating, and facilitating the logistics of assigned events; act as liaison for building with all parties involved in the event
  • Select, train, motivate and evaluate part-time Event, Security and Parking Staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
  • Timely and accurately communicate with building staff all requirements necessary for events through the creation of data sheets and like documents
  • Create work schedules for event staff, security, parking, and public safety personnel, delegate assignments, supervise during events and review performance
  • Track, record, and report labor allocations for Department part-time staff for purposes of forecasting, benchmarking, budgeting, and event settlements
  • Oversee all production, set up, staffing and event-related contracted services for assigned events
  • Maintain open communications between tenants, contractors, employees, and facility guests as it relates to the Guest Services and Security staff
  • Coordinate event seating layouts with box office when necessary
  • Coordinate show requirements with tour personnel including production equipment, Union labor needs, staffing, etc.
  • Develop and control event budgets including preparing pre-show event financial estimates and completing post-show financial settlements based on event contracts
  • Ensure that all event insurance certificates, licenses and permits required for production are obtained in a timely manner
  • Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing, and staffing
  • Communicate with food and beverage provider for catering needs and event planning
  • Present event previews/reviews in staff meetings
  • Communicate any problems and proposed solutions to Assistant General Manager and General Manager
  • Work a flexible schedule, including long nights, early mornings, weekends, and holidays as needed
  • Act as facility manager on duty as required
  • Perform other duties and responsibilities as assigned
Requirements
  • Bachelor’s degree from an accredited college/university with major coursework in facility management, sports management, business, or related field required
  • 3+ years of increasingly responsible experience in event management in an arena, convention center, stadium, or public assembly facility; internship experience will be considered in lieu of full-time experience
  • Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations, food service practices, A/V equipment and relevant federal, state, and local regulations
  • Proficient in use of Microsoft Office programs; experience with AutoCAD preferred but not required
  • Must have supervisory experience and the ability to select, train, motivate and manage staff
  • Must be detail-oriented, self-motivated, have strong organizational skills and demonstrated interpersonal skills
  • Exemplary customer service skills with the ability to handle multiple tasks and priorities simultaneously
  • Ability to work independently and as part of a team
  • Ability and willingness to work a flexible schedule including long and irregular hours that may vary due to functions and may include evenings, weekends, holidays, and extended number of consecutive days

Physical Demands & Work Environment 

  • The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Employee is frequently required to stand; walk; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • The duties of this position are performed primarily indoors in an office environment.  The noise level in the work environment is usually minimal to moderate during non-event days and moderate to loud during event days.
  • While performing duties of this job, the employee is occasionally exposed to weather conditions prevalent at the time.

  

EEO Statement:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.


DEI Statement:

Strengthened by our Differences. United to Make a Difference. 

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is routed in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.


Updated Vaccination Statement as of 3/17/2022:

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada, we highly encourage our employees to continue to get vaccinate and boosted against COVID-19.   Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners. 

Salary Description
$50,000-$60,000/ year