Reporting to the Assistant General Manager, the Front Desk Attendant provides warm, knowledgeable, and efficient service throughout the guest experience—from check-in to check-out. This position requires strong attention to detail, professional communication, and a proactive, service-oriented mindset. Greeting & checking in guests

•       Handling guest requests
•       Answering internal/external calls
•       Taking reservations over the phone
•       Running shift reports & balancing cash drawers
•       Properly executing daily closing reports (Night Audit)
•       Assisting other departments with guest needs including communicating issues to department

Characteristics of a Strong Guest Service Representative Candidate:

•       Outgoing
•       Ability to Multitask
•       Patience
•       Willingness to listen and respond to guest needs
•       Attention to detail

Benefits

• Affordable health insurance with employer premium contributions available to all full-time associates
• Wide-range of benefit options (medical, dental, vision, accident, critical illness, life) available to all full-time associates
• Paid Time Off (PTO) available to full-time associates
• Special discounts at Marriott Hotels

• High School Diploma or equivalent
• Liquor License – KCMO, or ability to obtain one within 30 days of hire