Do you have what it takes to keep up with one of the fastest-growing companies in America?
If you work hard, play hard and your tail’s always wagging, there may be a place for you at the most innovative name in pet insurance – Petplan! Our headquarters are buzzing with talented professionals – and their pets! – who are helping Petplan turn the pet insurance industry on its tail. We’re looking for candidates who can balance the wisdom that comes from solid work experience with the passion to push the limits and always take a fresh approach.
We love people who come to work to create, collaborate and contribute – and have fun doing it! In spite of our explosive growth, we’ve maintained our entrepreneurial spirit, which means we work as a team, celebrate each other’s achievements and give it all we’ve got, every day.
Our Happiness Managers are passionate individuals in our contact center who spend their day actively making policyholders smile. The ideal candidate will be passionate, positive, determined and focused. You must have a willingness to learn, grow and provide industry leading customer service (and have fun doing it!). Professionalism and empathy are vitally important to our brand.
Happiness Managers are responsible for exceeding customer expectations by doing “whatever it takes”.