Marketing & Guest Experience Intern
Duluth, GA Marketing & Guest Experience

Under direct supervision of the Director of Marketing & Guest Experience, intern will assist with general aspects of marketing, guest experience, and employee relations. The position requires a commitment of at least 12-16 weeks and shall be for course credit only.


Include the following. Other duties may be assigned.

  • Assist with generating database lists for public relations, marketing, grassroots needs, etc. 
  • Contribute and assist in the design of digital and traditional marketing initiatives including website, social media, mobile application, collateral, and advertisements. 
  • Actively help to support the Guest Experience department during events.
  • Develop, implement, and manage employee engagement and reward strategies that demonstrate that each individual Team Member matters and is valued by the organization.
  • Assist arena event coordinators in establishing and maintaining relationships with vendors, promoters, etc. 
  • Provide a variety of administrative support such as research, analysis, data input, and meeting planning to the Marketing, Guest Experience, and Operations departments.

Skills and Abilities

Position requires:

  • An empathetic servant leader with a passion for serving others.
  • A bias for action with the ability to work in changing environments.
  • A performance driven individual with a focus on delivering results and on maintaining the highest standards.
  • A creative thinker with the ability to implement a vision.
  • Excellent communication skills and the ability to influence others to drive change.
  • Must be able to work non-traditional hours, including evenings, weekends, and holidays.
  • Organize and prioritize work to meet deadlines.
  • Maintain an effective working relationship with clients, guests, employees, and others encountered in the course of the internship.
  • Operate a personal computer using Microsoft Office and other standard office equipment.
  • Work effectively under pressure and/or stringent schedule and produce accurate results.
  • Remain flexible and adjust to situations as they occur.

Education and Experience

Must be attending a college/university and carry a cumulative GPA of at least 2.5 on a 4.0 scale. Experiences with Microsoft Office applications are a must.