Veteran Resource Coordinator

Do you want a career that pays and does incredible work supporting the community? Do you want a career that contributes to the greater good of humanity? The pandemic has caused an even greater need in our services and WE ARE HIRING!

The Veteran Resource Coordinator at the Bill Daniels Veteran Services Center is directly responsible for the management of the front desk and lobby area, the service provision for guests in the building, assisting the participants with accessing needed items and food. Service modalities include Trauma Informed Care, Harm Reduction, Motivational Interviewing and Crises De-escalation. Job duties include supporting and coordinating with other front desk staff members in the delivery of appropriate support services for participants experiencing homelessness, maintaining the safety and wellbeing of all participants, maintaining the cleanliness of the facility, helps plan and host special events, and ensures program accountability, professional interaction/communication between VOA staff, clients, volunteers, third party entities, and collaborators and maintaining client files and program data entry/ maintenance. Further, the Veteran Resource Coordinator will develop expertise on Veteran services and other specialty areas including housing, employment, legal services, benefits, or others as indicated by the needs of the program.



  • Associates Degree in a related area or the equivalent experience in human services.
  • One-year direct human service experience.
  • Willing to obtain first aid, automated external defibrillator and cardiopulmonary resuscitation certifications and keep current.
  • Criminal and civil background checks within 30 days of hire.
  • Good organizational and planning skills; works well as part of a team.
  • Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available) and state-mandated automobile insurance.
  • Proficient computer skills, to include proficiency with the following: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); communication and collaboration tools (Slack, Zoom, Google Teams); digital calendars (Google, Outlook); file sharing programs (Dropbox, Google Drive); and project management software (Asana)
  • Proficient with Windows operating system.

Position Type and Expected Hours of Work

  • Full time

Position Salary Range:

$17.00 - $18.00

Starting Pay:

Based on experience

Benefit eligibility is based on job type/status

Paid Holidays

Paid Time Off

Volunteer/Wellness Day

Tuition Assistance

Pension and 403b Retirement Plan

Health, Dental, Vision, Pet Insurances

Life Insurance (Including Accidental Death & Dismemberment)

Accident Insurance

Short Term & Long Term Disability

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Loan Forgiveness

Volunteers of America is an EEO Employer