Responsible for strategic and continuous process improvement for the firm. Translates strategy into efficient and profitable outcomes, instills confidence in others, and delivers excellent customer relationship management. Plays an active role in business development, builds new client bases for Flores & Associates and continues to help build and strengthen the firm’s reputation. Interprets our system capabilities and our services for client’s best use and is the first point of contact for all new clients. The Director of Business Development and Strategic Alliance reports to the President of the company.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully and grow into managing significant client relationships, an individual must possess the following traits and characteristics: strong communication and relationship/networking building skills, detail orientation, ability to use their independent judgment and expertise to manage their groups as well as others, strong organizational and prioritizing skills, ability to be flexible and multi-task, high level of personal worth and internal motivation, positive attitude and above average analytical and problem solving skills. This skill set must be inherent in an individual that understands the value of providing a high level of customer service.
PREFERRED EDUCATION AND EXPERIENCE
Bachelor’s degree from a four-year college or university with 1-5 years of work experience, preferably at Flores & Associates. Previous experience in benefits management, customer service or accounting related field would be a plus but is not required. A qualified candidate understands that our business objective is to provide superior customer service. Growth and experience will determine level of responsibilities and duties assigned.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Evening and weekend work is sometimes required.
This job operates in a professional office environment, generally in our Charlotte office. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
This position requires up to 30% travel.
Flores & Associates is a company that has established the benchmark industry wide for managing a variety of company-sponsored reimbursement plans. As the national leader in this niche, we have developed a reputation for superior service, innovative technology and a knowledgeable and friendly client management team. Our goal is to expand our reach in the arena of employee benefit administration while growing our business in a logical and manageable fashion. To learn more about Flores and our growing team, please visit our website at www.flores-associates.com.
Come, join our team!
Disclaimer: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.