Ukrainian Caseworker

Seeking a candidate with experience in providing case management services to support newly arrived Ukrainians and link them to local social service resources. Preference for fluency in the Ukrainian language to best serve the affected community, but language capacity is not required. (updated 9.22.2022)

Full-time, 40 hours/week, competitive hourly wage, medical/dental/vision insurance eligibility, paid time off and paid holidays, flexible spending account (FSA) program, 403b tax-deferred retirement savings option, direct deposit, training opportunities, availability during office hours of Monday-Friday 8:30am-4:30pm with occasional evening and weekend availability 

Please note that this position is scheduled to be funded through 9/30/2023 with a possible extension based on continued community need and the availability of funding. 

While CRIS staff are currently working remotely to prevent the spread of COVID-19, this position will require in-person contact in the workplace and with clients and others in the field. Applicants will be required to present proof of vaccination for COVID-19 after a conditional offer of employment has been extended. CRIS reasonably accommodates disabilities and sincerely held religious objections, and will engage in interactive dialogue to identify reasonable accommodations with those who have not been vaccinated for these reasons.

Maintain an active caseload of newly arrived Ukrainian individuals and families during the first 90-days after arrival and/or enrollment in services

Assist with housing and arrival preparations to meet basic needs for newly arriving Ukrainians

Perform home visit/s on the day after arrival (including occasional Saturday) and 30-days after arrival to assess client welfare, living conditions, and current and/or expected needs

Provide clients with an introduction to CRIS services, general health and safety orientation, and supplemental information to support the CRIS classroom-facilitated Cultural Orientation

Conduct a family needs assessment and implement a caseworker/client-developed action plan within the service period

Link clients to identified community resources and collaborate with other social service and community entities to support client efforts towards self-sufficiency

Provide transportation and/or facilitate client attendance to necessary appointments including, but not limited to, the social security office, health screening/s, workforce development, benefits, school enrollment, and CRIS Cultural Orientation

Provide language interpretation and/or translation as needed to support client services

Maintain thorough case documentation through written case note records of all services provided and ensure timely completion of required forms/paperwork

Actively contribute to a supportive, client-centered team through steadfast support of colleagues, reliable communication, and participation in weekly program staff meetings and various trainings


Minimum of a High School Diploma or GED

Skilled in interpersonal and intercultural communication

Ability to be self-directed with position responsibilities

Strong organizational skills

Proficient skills with Microsoft Excel, Google Apps including Google Drive, e-mail, and internet

Possess professional abilities in spoken and written English language

Experience facilitating partnerships with community social service providers

Experience working with diverse populations

Experience working with limited English-speaking communities

Fluency in the Ukrainian language preferred, but not required (updated 9.22.2022)

Participate in a required background check

Valid driver’s license, reliable vehicle, and current automobile insurance with clean driving record and willingness to drive clients

Work Experience and Education Preferences:

Prefer bachelor’s or other four-year undergraduate degree in a social service, social work or health-related field or 2 years of related work experience

Experience providing case management to individuals and families

Experience working with interpreters

Strongly prefer experience with refugee resettlement

CRIS IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. Qualified applicants are considered for employment without regard to race, color, religion, gender, national origin, age, mental or physical disabilities, marital status, veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law. All employment decisions shall be consistent with the principles of equal opportunity employment. Accommodations to enable all individuals to participate in the application process may be provided upon advance request.