Business Analyst
Fully Remote Remote Worker - N/A Telecom
Job Type


Transcendent is an innovative software company focused on providing an industry-leading asset management platform that makes it easier for individuals at all levels of a business manage, track, and increase their return on assets anytime, anywhere. Transcendent’s platform is being used across 6 continents, 70 countries, and 20 different languages. In September of 2019, Transcendent was acquired by ASG. ASG is an unconventional group of market-leading SaaS software companies and has acquired 20+ businesses since its inception in August of 2016. Transcendent and ASG believe deeply in the power of people and data to grow great organization, and that sharing knowledge, expertise, and resources across the ASG community of business drives exponential growth. To learn more, visit and

The Mission of the Role

Transcendent is looking for a Business Analyst to be a key member of the Product Management Team and perform a critical role in agile software development. Working closely with the customer and the development team, the Business Analyst will ensure we are providing our customers with a high-quality product.


  • Create and maintain the Product Backlog
  • Act as a liaison between the business and the customer (internal or external) to understand and define product requirements to meet the customer’s need.
  • Prioritize and sequence the Product Backlog according to business value as defined by customer needs, market needs and sales feedback
  • Write user stories (requirements) with defined acceptance criteria 
  • Work on grooming and designing of user stories 
  • Release Management – Assist with defining the content for each development sprint and product release
  • Participate in agile ceremonies including the daily stand ups, planning meetings, development meetings (Reviews and Retrospectives)
  • Continuously answer questions to add detail to requirements and drive development progress
  • Sign off and accept user stories delivered by the development team
  • Be the “voice of the customer” 
  • Create release collateral (internal and external facing) 
  • Identify ways to improve internal product knowledge and readiness 

Personal Characteristics

  • Analytical – finds meaning and action in numbers, and is a data-driven decision-maker
  • Excellent communicator – written and oral 
  • Stellar time management and organizational skills
  • Resourceful – figures out how to achieve results creatively with finite resources
  • Strong attention to detail
  • Thrives in a nimble, lean, unstructured, fast-paced startup environment
  • Works collaboratively and energetically
  • Impeccable integrity and ethical standards
  • Self-aware, accepting, honest, open, and respectful of others
  • Ability to create and execute on processes for a growing SaaS startup using best practices
  • An undying commitment to personal growth and development


  • 5+ years of BA experience working with customers and development teams
  • Experience with the agile software development framework a plus
  • Experience with flowcharting and wire-framing programs 
  • Understand uni and bi-directional APIs and how they work
  • 1-2 yrs experience working with SOAP/XML and Restful Services/JSON
  • 1-2 yrs experience working with POSTMAN
  • Navigate through a web and mobile user interface
  • 3-5 years of experience with Microsoft azure dev ops and Microsoft Office products

Other Information

  • Location: Oldsmar, FL (30 minutes northwest of Tampa)
  • Compensation: Competitive
  • Other Benefits: 401k matching, medical, dental, and vision healthcare coverage, FSA, competitive PTO and holidays
  • People-First Mindset: The guiding principle of our and ASG’s mentality is that the key to success is working with, learning from, and developing exceptional people
  • Culture: Entrepreneurial, fast-moving, passionate atmosphere in a casual, laid back environment