APPOINTMENT SCHEDULER
Description

 At Cedar Psychiatry...Healing Happens Here! Join our team and play an integral role in helping individuals achieve mental wellness. Cedar Psychiatry is a growing mental health practice with multiple outpatient clinics that provides advanced, cutting-edge psychedelic drug therapies. As well as, Transcranial Magnetic Stimulation (TMS), individualized therapy including holistic approaches, medical management services and more. Cedar Psychiatry also has an esteemed team of medical professionals dedicated to the clinical research in the use of psychedelic-assisted psychotherapy. This research is changing the future of how we treat mental illnesses. It’s pretty exciting here at Cedar and we’d love for you to join our team! 

 

Becoming a Client Care Center Representative:

The CCC (Client Care Center) is based out of Murray Utah and is the first point of contact for all patients, pharmacies, and vendors of Cedar Psychiatry. We take hundreds of calls daily and are looking for capable and friendly representatives to assist in the following responsibilities:

  • Answering and navigating the delegation of calls while following corresponding protocols
  • Inform patients and caregivers of clinic procedures, polices, and protocols
  • Provide appointment preparation instructions for patients
  • Register new patients with verifying insurance and eligibility
  • Schedule new and current patient appointments for multiple providers and offices
  • Process payments when they apply
  • Notate and update patient charts within Cedars’ electronic system
  • Effectively communicate through our in-office channels: TEAMS and emails when appropriate
  • Deliver detailed messages to appropriate personnel or clinic support staff
  • Adhere to all HIPPA compliance guidelines and regulations
  • Fax reports, billing information and medical release forms as requested
  • Maintain a professional level of customer service in a fast-paced environment



Requirements

 Minimum Qualifications

  • Must show a professional level of communication and people skills
  • Be an active listener with strong follow-through skills
  • Be team oriented and goal driven
  • Demonstrate an attention to detail, the ability to multi-task, and problem-solving skills
  • Have a strong attendance ethic, and exhibit the ability to show to work on time
  • Be compassionate with a willingness to help others
  • Show proficiency in Microsoft Offices, and data entry systems
  • Able to type of minimum of 25 WMP
  • High school diploma or GED required