Surgery Scheduler
Elko, NV Elko Community Health Center, LLC
Job Type
Full-time
Description

  

Elko Community Health Center is a brand new, state-of-the-art ASC in Elko, Nevada, with adjoining physician’s offices and medical imaging. With 17 beds, Elko CHC provides a range of specialty care, including general surgery, cardiology, orthopedics, podiatry, ENT and spinal surgery in a gorgeous frontier setting, and we are excited to hire a stellar team to deliver our patients the best quality of care.


Elko CHC is a subsidiary of Community Health Development Partners (CHDP), a development company increasing access to health, wellness, and medical services to rural and underserved communities across the United States. CHDP and Elko CHC are equally opportunity employers that celebrate diversity and are committed to creating inclusive environments for our employees.


Role Description: 

As a first point of contact for our patients, the Surgery Scheduler has a critical impact on positive patient experience. You will be responsible for duties involving scheduling for hospital outpatient-based services, changing and cancelling appointments, day-to-day operations of the facility telephone, greeting patients and assisting with necessary admitting paperwork, and other administrative duties as assigned. 


  

What we offer: 

· A welcoming, inclusive culture, patient-centered core values we live every day

· Competitive compensation

· Recruitment / relocation bonuses

· Paid holidays

· Paid vacation and sick leave

· A comprehensive benefits package including medical, dental, vision insurance, a Health Savings Account option, a 401K match and contribution plan

· Employer paid - Basic Life insurance coverage 

· Employer paid – Short-Term and Long-Term Disability coverage

· Employee Assistance Program

· A generous budget and paid time off for continuing education and professional development opportunities

· and so much more!



Requirements

  

Key Responsibilities

· Schedules all procedures to be performed in facility including preoperative appointments, according to nursing and anesthesia staff availability, patient needs, and physician’s block time. 

· Follows scheduling form to obtain all necessary patient demographic, health, and insurance information from physician’s office. 

· Follows procedure for notification of changes in the schedule (e.g., cancellation, rescheduling).

· Enters and maintains patient demographic and insurance information on computer.

· Maintains documentation for all medical staff members to ensure appropriateness of scheduled procedures and provide notification in advance of licensure/certification lapses.

· Oversees preoperative and surgical schedule from coordination to final distribution.

· Maintains privacy and confidentiality of individuals and health information.

· Serves as telephone operator for facility, responsible for correct routing of incoming calls, taking accurate messages when unable to connect to requested party.

· Performs reception duties as necessary, including greeting patients, printing, and providing necessary paperwork.

· Performs office/clerical duties as needed. 


Physical Requirements:

· All applicants must be physically able to satisfactorily perform the duties of the position.


Preferred Qualifications and Experience:

· Minimum of 2 years’ experience billing/coding experience in a medical office. 

· Previous experience in a healthcare setting. 

· Experience with multi-line phone system.


 

What you bring:

· High School Diploma or equivalent. 

· Knowledge of medical billing/collection practices.

· Ability to constantly move about inside the facility to access file cabinets, office, machinery, medical equipment, and patients. 

· Strong customer service skills.

· Cooperative work attitude toward and with co-employees, management, patients, visitors, and physicians.

· Ability to multi-task and prioritize daily responsibilities.

· Effective written and verbal communication. 

· A high degree of professionalism, including attention to detail, organization, timeliness, and ability to follow instructions to complete tasks with minimal supervision.

Salary Description
Starting at $17 per hour; dependent on experience