The Assistant Director is responsible for planning, developing, coordinating and overseeing all public service elements for the district; is responsible for the day-to-day operations, all public service elements and acts in place of the Library Director in his/her absence.
Duties and Responsibilities
Administration – Contributes to the administration of services by assisting with coordinating, overseeing, planning and evaluating major library services, public-facing departments, administrative functions, and library policies. Contributes to the coordination and administration of services by representing the Director to the public and staff, on committees, and by interpreting and recommending policies and procedures.
Advocacy - Is an effective and active advocate for the library in media and community. Represents the library in local, regional and national arenas as necessary or appropriate. Maintains active involvement in the community and library profession.
Facilities – Coordinates with Director and Maintenance Specialist regarding issues affecting library facilities. Provides input to Director, architects, or other persons involved in facility space and service design.
Finances - Contributes to the administration of library services by overseeing and assisting with budgets and expenditures, performing planning and evaluation, and conducting studies and reports. Plans and presents annual budget requests to the Director and Finance Manager and monitors all expenses in assigned budget areas.
Manager - Contributes to the effective delivery of library services by performing elements of staff and manager-level supervision, guidance, motivation and coordination. Directly supervises Managers of MLD’s public-facing department and is overall responsible for all public service department staff. Works with HR to ensure fair and lawful personnel practices, safety, training and staff development. Manages and supervises library operations to achieve goals with available resources, including organizing management workloads and staff assignments. Coaches and evaluates employee performance and maintains proper records. Serves as a member of the Leadership Team.
Planning & Communication – Contributes to the effective development of services by managing multiple projects, including planning, coordinating, budgeting and resource allocation, scheduling, integrating, reporting, and supervising. Keeps staff informed of District initiatives and progress.
Records & Reports - Gathers and analyses statistical data, reporting it to the Library Director. Uses data to inform decisions. Prepares regular reports for the Library Director of the operations of the library. Stores and makes available legal and historical documents. Provides monthly summaries of patron concerns and suggestions in a monthly report.
Relationships - Establishes and maintains effective working relationships with the public, employees, Library Committees, Friends of the Library, and other professional groups. Responds to escalated patron concerns regarding library service. Coordinates public activities and ensures effective exchange of information with other local libraries.
Security – Coordinates with the Technology Services Manager to ensure library facilities are adequately monitored and responds to requests for security camera footage in consultation with the Library Director.
Training – Trains and oversees Person-In-Charge, coordinates administrative trainings for public service department staff with HR.
Attends trainings, workshops, conferences both in person and online to stay current with trends and best practices in libraries. Is engaged in professional activities through associations, committees or other organizations.
Represent the library at and speak before community, civic, and other groups regarding the objectives and activities of the library.
Performs other duties as needed.
Knowledge, Skills, and Abilities: Advanced knowledge of principles and practices of modern libraries, including library services and collection management, policies, technology, equipment and facilities, employee training and management, budget and expenditure control, planning and evaluation.
Knowledge of principles of managing multiple projects, including planning, scheduling, budgeting, grant development and administration, coordinating, and effective project communications. Ability to provide clear, concise oral and written communication.
Excellent interpersonal and problem-solving communication skills, including the ability to persuade and motivate and mediate, to make presentations, to make effective use of leadership and group dynamics, and ability to work effectively with diverse groups.
Experience and knowledge of conflict resolution techniques and practices. The job requires persuading or gaining cooperation and acceptance of ideas and/or the resolution and/or negotiation of conflicts.
The incumbent understands and communicates knowledge of customers’ priorities and needs. Knowledge of customer service principles and practices and proven ability to ensure high quality customer service in a consistent manner.
Proficient with standard Microsoft applications (including Office applications), online library automation system and online searching. Understands the role of technology in providing library services and is proficient in that technology. Ability to learn and adapt to new software and equipment technologies.
Provides exemplary customer service and maintains a favorable public image of the library. The incumbent has a desire to work in a public service role. Has excellent interpersonal skills and the ability to communicate effectively and appropriately with people from diverse backgrounds, including youth, families, volunteers, and coworkers. Builds and maintains positive working relationships with individuals at all levels of the organization and fosters positive partnerships with outside organizations.
Experience: 5 years of supervisory and management experience with increasing levels of responsibility. Prior budgetary responsibility and experience required.
Education: Master’s in Library Science or Master’s in Library Information Science from an American Library Association (ALA) accredited institution.
Training, Licenses, or Certifications: None
Supervisory Responsibility: Supervises managers of public-facing departments
Preferred Qualifications: Spanish/English bilingual or other languages.
Physical Requirements: The job requires the employee to sit (frequently); occasionally stand; perform manual dexterity movements; constantly, see, speak clearly, hear, and listen; seldom kneel, climb, squat, crawl, crouch, balance, stoop/bend, walk, twist/turn, and maintain flexibility. The job also requires the employee to lift and carry 10-25 lbs; reach at, above, and below shoulder height; grasp objects weighing 10-25 lbs.
Mental Requirements: The job requires the employee to read, write, perform clerical duties, comprehend and use perception, perform alphabetical and numerical sorting/filing, and perform basic and complex math.
Technology, Equipment, and Devices: The job requires the employee to regularly operate and exhibit proficiency with computers and commonly used Microsoft applications, library systems and databases, email and cloud environments, and social media. The job requires the employee to operate and occasionally troubleshoot general office equipment as well as smartphones, tablets, e-readers, gaming equipment, and new consumer technology. This job requires operation of a library passenger vehicle.
Work Environment: The job requires the employee to be subjected to repetition, working alone, working around others, verbal contact with others, face-to-face contact, and inside environments.
Expected Hours of Work: The job requires employee to work a varied schedule, including days, evenings, and weekends (Saturday and Sunday). Position schedule is subject to change at any time at the discretion of management. Occasionally works over 40 hours per week.
Expected travel: The job requires minimal travel for local and national training and conferences.
Disclaimers: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Management reserves the right to assign or reassign duties and responsibilities to this position at any time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Meridian Library District is an Equal Opportunity Employer. Hiring and employment practices are done without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, or disability. In addition, preference in employment may be given to veterans who qualify under state and federal laws and regulations.