Description
- Greeting patients professionally both in person and on the phone
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
- Completes other duties and projects as assigned
Requirements
- Communication skills to converse clearly over the telephone and in person
- Organization and time management to manage a variety of tasks effectively
- Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
- Technological skills, such as using word processing and spreadsheet programs to track data
- Interpersonal skills to interact positively with patients who may be upset or stressed
- Bilingual a plus (Mandarin speaking preferred)
Benefits:
- Competitive Health Benefits including Medical, Vision, Dental and Life Insurance
- Paid Time Off and Sick Time Off
- Paid Holidays
Pay Range: $18/HR to $22HR