Director of Property Management
Description

Who we are
The Vancouver Housing Authority (VHA) works closely with local governments and other community partners throughout Clark County to address issues of affordable housing and homelessness and help families break the cycle of poverty.


Who we are looking for

The VHA is seeking a Director of Property Management to lead our property management strategy. This includes developing and monitoring performance metrics for properties ranging from revenue generating to those serving people exiting homelessness with high supportive service needs.

The incumbent will collaborate with others at all levels of the organization and with external stakeholders in the consideration of significant goals, concepts, initiatives, and other activities that profoundly affect VHA, its employees, and the people that is serves.


What you'll do

Property Operations

  • Manage the department to ensure that housing portfolios are managed, maintained and occupied in accordance with applicable HUD rules and regulations and according to VHA financial and performance management objectives;
  • Establish annual and multi-year department goals; develop, evaluate, and revise programs and practices; review changes in program regulations to determine how they affect the agency;
  • Coordinated the activities of the management offices to accomplish uniform application of policies and procedures; coordinate the efforts in the area of safety and security;
  • Monitor lease enforcement, collections, collection loss, vacancy reports, court filings, etc. through computer generated and manual reporting systems;
  • Develop and administer a program for assuring compliance with and uniform application of federal and local occupancy policies and procedures; interpret and make decisions on the application of these policies; supervise the conduct of project audits;
  • Develop and maintain a system of controls for analysis and evaluation of maintenance performance, schedules, and budgets;
  • Set the direction, create linkages among programs and departments, lead staff, and establish the targets necessary to achieve the strategies and mission of the agency in empowering staff and promoting a work environment of services, teamwork, and respect.

Supervision and leadership

  • Supervise and guide staff using management practices that develop and retain highly competent and highly performing employees;
  • Direct, coordinate and review the work plans for assigned staff; assign work activities and projects; monitor workflow, review and evaluate work performance; methods and procedures and meet with staff to identify and resolve problems;
  • Comply with agency performance evaluation policy and conduct evaluations regularly and on time;
  • Build and maintain effective relations with workforce that includes both union and on-union staff;
  • Present a professional image as a representative of the VHA. Establish and maintains positive, productive relationships with all employees, residents, vendors, and other work related contacts. Reflect the VHA’s commitment to treating all persons with dignity and respect;
  • Maintain a high degree of confidentiality relative to work performed;
  • Direct the deployment of strategies and goals through the department and agency. Work respectfully and courteously with others, and work well under stress;
  • Respond to and resolve difficult and sensitive citizen inquiries and complaints;
  • Consistently comply with position and department safety and attendance standards.


What we offer

  • Starting pay range is $90,000 - $110,000 per year based on experience.
  • Full-time, exempt position.
  • 100% employer-paid medical, dental, vision, life insurance, short-term and long-term disability insurance for the employee.
  • Benefits package also includes 10.39% paid into WA PERS by employer, 12 company paid holidays, and generous paid time off accrual.
  • Meaningful work that addresses affordable housing and homelessness in our community.
Requirements

What you'll bring

Knowledge of:

  • Private and public sector property management principles and practices;
  • Landlord-tenant law;
  • Operational characteristics, services, regulatory requirements and activities of publicly financed housing;
  • Principles and practices of accounting and real estate financing;
  • Principles and practices of program development, coordination, and administration;
  • Direct overall department function and response to sensitive and urgent matters;
  • Methods and techniques of risk management;
  • Principles and practices of contract negotiations and administration;
  • Methods and techniques of financial analysis;
  • Advanced mathematical principles;
  • Barriers to housing opportunities encountered by low income households, including those with special needs;
  • Principles and practices of budget development, preparation and administration;
  • Principles of management, supervision, training, recognition, and performance evaluation;
  • Pertinent Federal, State and local laws, codes and regulations;
  • Methods and techniques of negotiation and conflict resolution;
  • Principles and practices of long range and strategic planning;
  • Computer based research, communications, applications and information systems.

Ability to:

  • Facilitate agreements among competing interests.
  • Plan, develop, organize and direct comprehensive goals and administrative operations.
  • Promote interdepartmental cooperation and interdependence.
  • Plan, organize, control and direct programs and activities of the department in accordance with established policy and procedures.
  • Lead, direct, guide, and coach assigned staff.
  • Communicate effectively both verbally and in writing.
  • Interpret, apply and explain rules, regulations, policies and procedures.
  • Establish and maintain cooperative and effective working relationships with stakeholder, suppliers and customers.
  • Analyze situations accurately and adopt an effective course of action.
  • Know principles and practices of leadership and management of people.
  • Meet schedules and timelines.
  • Work independently.
  • Plan, organize and prioritize work.
  • Prepare comprehensive narrative and statistical reports.
  • Direct the maintenance of a variety of reports and files related to assigned activities.
  • Works respectfully and courteously with staff, residents, and the general public.

Education level and experience:

  • Bachelor degree from an accredited college or university with major course work in business administration, public administration, or related field. Graduate degree preferred.
  • Eight to ten years of increasing responsibility experience in property management in public or private organizations showing expertise in real estate and property management techniques including five years of management and administrative responsibility.
  • Minimum of five years of management, administrative, and supervisory responsibility.
  • Or: In place of the above requirements, the incumbent may possess a combination of relevant education and experience that would demonstrate the individual’s knowledge, skill, and ability to perform the essential duties and responsibilities listed above.


A cover letter and resume are required when applying for this position. For more information on the Vancouver Housing Authority please visit our website at www.vhausa.com. Please note, those candidates deemed to best match our requirements will be contacted for an interview. We do not discuss application status during the selection process. Applications will be reviewed on an ongoing basis until the position is filled.

The VHA provides equal employment opportunities to all employees and applications for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with federal, state, and local laws.