Commercial Loan Processor
Job Type

Manages loan documentation, booking loans on the core system, post-closing exceptions, pending documentation lists, and completing loan files. Advances and supports the bank’s Mission and Core Values through words, behavior, and appearance. Embraces change, new technology, and enhancements to current technology. 


Loan Documentation

  • Complete workflow checklist based on loan type to ensure all due diligence documents are collected. 
  • Order, collect, and review all necessary due diligence documents prior to closing (corporate resolutions, title work, environmental reports, UCC filings, insurance, tax liens)
  • Complete documents per the approved terms and conditions of the loan
  • Submit for pre-closing review of documents for all disclosable loans and loans over $1,000,000

Closing / Booking/ Servicing

  • Track all post-closing exceptions and follow up items; goal of no exceptions over 90 days
  • Communication with lender to assist in exception resolution
  • File completion – complete file for submission for audit review within 5 days of booking
  • Resolve loan file audit findings; goal to resolve findings within 30 days

Loan Servicing

  • Assist loan clients with loan related questions, advances, payment processing etc.
  • Facilitate participation payments
  • Service swap agreement payments
  • Escrow analysis and tax disbursements
  • Construction draw reconciliation and payment disbursements
  • Loan file maintenance
  • Paid note processing / releases

Onboarding new clients

  • Support onboarding and new relationships with commercial clients


  • Complete bank assigned training curriculum
  • Attend training opportunities to remain current on documentation issues (LaserPro, compliance)


  • Systems management – LaserPro / Bakerhill / Fiserv NGP
  • OREO / Problem loan reporting
  • Loan committee reporting
  • Other duties as assigned 


  • Communication
  • Customer Orientation
  • Integrity
  • Relationship Building
  • Results Orientation

High school diploma or general education degree (GED)

A minimum of 1 year of related experience


  • Excellent oral/written communication skills
  • Maintain confidentiality of client information
  • Problem-solving and decision-making skills
  • Experience with residential mortgage loan processing
  • Strong understanding of bank lending systems
  • Proficient computer skills
  • Strong attention to detail
  • Client-centric approach


  • Quality, accuracy, timeliness and volume of loans 
  • Reliability, friendliness, thoroughness and timeliness of loan services provided to clients / bankers
  • Adherence to bank policy and Federal and State Regulatory requirements 
  • Participation in training and appropriate professional developments
  • Appropriate attendance record and punctuality 
  • Professional work place appearance and conduct
  • Meets or exceeds annual goals as pre-established by supervisor

This is an onsite position.