Operations Coordinator
New York, NY Operations
Job Type


About Second Stage

Second Stage Theater produces work entirely by 21st century American playwrights both on and off Broadway. Dedicated to adventurous contemporary plays and musicals, bold new interpretations, and unique theatrical experiences, the work at Second Stage reflects diversity and inclusiveness. Through the discovery of emerging talent and the commissioning of new work, Second Stage nurtures future generations of theater artists and welcomes a theatergoing audience of all backgrounds.

Job Description

The Second Stage Theater Operations department is seeking an Operations Coordinator to assist with the management of all of 2ST’s facilities, including The Hayes Theater, The Tony Kiser Theater, 2ST Uptown and administrative offices.  They will work closely with the Director of Operations to ensure that each venue remains compliant with all New York City Building and Fire codes.



Duties & Responsibilities

The ideal candidate will provide administrative support in five (5) primary areas: Facilities, Front of House, IT, Office Management, Safety & Security, as well as providing budget support in all areas.


  • Assist with management of vendors including scheduling of regular and emergency maintenance visits
  • Assist with management of capital projects
  • Management of permits
  • Asset management
  • Assist with supplies and inventory management

Front of House

  • Assist with scheduling of FOH staff and Volunteer ushers
  • Assist with onboarding of new FOH staff
  • Management of Playbill deliveries
  • Management of theater’s lost and found operations


  • Assist with minor desktop support issues throughout the organization
  • Asset tracking and management

Office Management

  • Ordering and management of supplies at theaters

Safety & Security

  • Scheduling and training of stage door staff
  • Assist with administering venue keys and access control systems
  • Assist with management of 2ST’s Covid-19 safety plans

Additional duties as assigned


Skills & Qualifications

  • FOH/Theatre experience a plus, but not necessary. 
  • Excellent communication and interpersonal skills, bilingual (Spanish) a plus. 
  • Self-motivated with excellent problem-solving and troubleshooting skills with an eye for detail. 
  • An ability to learn and convey technical information to a non-technical audience is valuable. 
  • A willingness to learn or have a working knowledge of: Building Management Systems (BMS), Construction/MEP drawings, HVAC systems, NYC building codes, experience with Microsoft Office 365 required.
  • The successful candidate would be required to obtain an FDNY certificate of fitness for Indoor Places of Assembly.

Supervisory Responsibilities: N/A

Work Environment

Time will be spent in an office with quiet to moderate noise level. The office environment requires using the computer, phone, and other routine office equipment. The majority of the work will be performed inside at room temperature. 

Physical Requirements

Position requires long periods of sitting. Employee is required to use their hands for keyboard and other office equipment. The employee may use stairs throughout the day. Some light physical work may be required. The ability to lift 20lbs may be necessary.

Hours of Work

Second Stage’s standard working hours are 10 AM to 6 PM, however, this position will require evening and weekend hours based on performance schedules.





EEO Statement

Second Stage values diversity, equity and inclusion in the workplace and is an equal opportunity employer.


Salary Description

Base salary starting at $43,000 annually.