Resource Advocate
Job Type
Full-time
Description

Resource Advocate


Department: Programs and Services 

FLSA Exemption Status: Full-time; non-exempt 

Location: Denver, CO  

Supervisor: Community Access Team Manager 


**The Gathering Place has implemented a mandatory vaccination policy requiring Covid-19 vaccinations. All employees of The Gathering Place are required to be fully vaccinated as defined by the CDC.  


Position Overview:

This position is responsible for welcoming members and creating a safe environment at The Gathering Place, as well as offering basic services and managing crises that arise. The Resource Advocate works as a part of the Community Access Team to facilitate connections to resources in the community and within the continuum of care at TGP.   


You might be a great fit at TGP if you have a passion and commitment for our mission, the services we provide, and for addressing the systemic barriers that our members face through a trauma-informed approach.  


Core Accountabilities:

  • Engage with members daily in order to build positive relationships and enrich our community.  
  • Welcome and sign members in daily in order to assist in documenting the volume and impact of the services that are received at The Gathering Place. 
  • Orient new members to TGP space and programs and complete appropriate intake forms. Be knowledgeable about other TGP programs and services and makes appropriate internal referrals. 
  • Meets with members 1:1 to provide navigation services to assist members with housing navigation, homeless prevention support and connection to resources. 
  • Maintain confidentiality of all members. 
  • Keep up to date on resources to ensure quality referrals are being made to outside providers. 
  • Provide general information and referrals on a daily basis. Provide services such as distributing mail, personal hygiene items, clothing, and food. Sign members up daily for various internal services such as showers, laundry, and nap room.  
  • Ensure completion of all program effort documentation and data entry as required, in a timely manner. 
  • Responsible for crisis management and intervention; be able to make decisions regarding de-escalating violence and aggression. 
  • Provide trauma-informed and supportive interventions for individuals who may be experiencing emotional or behavioral challenges due to the impact of substance use and/or the symptoms of mental illness.  
  • Demonstrate respect, cultural competence, and knowledge of trauma informed care in interactions with TGP members, staff, and collaborative partners. 
  • Other duties as assigned by supervisor 


Compensation and Benefits:

  • Salary range is $19.42 - $21.58, depending on skills and experience 
  • Medical, Dental and Vision Insurance  
  • Paid Leave of Absence plan, including Medical and Parental 
  • Life insurance plans  
  • 403(b) retirement savings plan 
  • Financial advising services 
  • Flexible work schedule 
  • Generous paid time off 
  • Long- and short-term disability plan  
  • Professional development opportunities 
  • Paid weekly wellness hour 
  • Free breakfast and lunch in our onsite cafeteria 
  • Robust Employee Assistance Program  

 

About The Gathering Place:

Founded in 1986, The Gathering Place (TGP) offers services to combat poverty and address the impacts of marginalization and oppression that are often contributing factors to poverty or homelessness. By offering low-barrier access to a broad range of basic necessities and wrap-around care options, TGP guides women, children, and transgender folx living in poverty from a place of crisis and instability to one of stability and security. In our relationship with the members we serve, as well as with our staff, we believe deeply in the power of our community and continually work to make it stronger. Our key values include recognizing individual strengths, building respect and trust, and offering unconditional acceptance. Our mission is to be a community of safety and hope where positive relationships, choice, and essential resources transform lives. To learn more about the work of TGP, please visit tgpdenver.org.  

Requirements

Requirements

  • Must have skills in crisis management, conflict management, and de-escalation.
  • Knowledge of resources in Denver for homeless individuals a plus 
  • Previous non-profit experience a plus 
  • Lived experience of homelessness, housing instability, or poverty a plus 
  • Ability to listen compassionately and suspend judgment in order to accommodate the needs of individuals and include them in a highly diverse setting 
  • Ability to multi-task in a unique, fast-paced environment 
  • Ability to work independently or with a team 
  • Current knowledge of, or desire to learn, how to operate a computer and other office machinery, such as a copy machine or printer, as well as office software, such as Microsoft Outlook, Word, Excel, and other programs. 


Commitment to Diversity and Inclusion

TGP is an equal opportunity employer and is committed to a policy of non-discrimination and equal opportunity for all qualified applicants without regard to race, color, gender, national origin, sexual orientation, religion, age, disability, gender variance, gender expression, marital status, citizenship, creed, ethnicity, veteran status, ancestry and any other protected classification. Applicants of any and all backgrounds are encouraged to apply. Individuals with lived experience of homelessness, extreme poverty and/or experience with a behavioral health condition are also strongly encouraged to apply.  


TGP is also dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role, but your past experience doesn’t align perfectly with the requirements in the job description, we encourage you to apply anyways. You might be the right candidate for this or other roles within the organization.  

Salary Description
$19.42 - $21.58 per hour