Responsible for providing the best quality technical support and service to our medical imaging customers through reconditioning, repairing, installing, inspecting, testing and providing technical troubleshooting for medical imaging equipment.
WHY BLOCK IMAGING?
When the unexpected happens: an injury, an illness, an accident, the healthcare professionals that diagnose and treat these issues need tools they can rely on. That’s where Block Imaging comes in. If you’re looking to join a team that not only provides a positive work environment, but also creates a real-world impact, the Block Imaging team is worth your consideration. We are a Michigan-based company that buys, sells, and refurbishes medical imaging systems worldwide. We also stand by these products with replacement parts and field service, and fill interim needs with mobile imaging systems.
More than a job
...because Block Imaging supports physicians with diagnostic and imaging equipment, the quality of our products and services has a direct effect on improving, or even saving, the lives of patients.
...leadership at Block Imaging places a high value on creating work/life balance for our team members. A healthy balance is a win for your home life, and the work you do!
...we know great candidates come our way from many backgrounds. If you’ve never worked in the medical industry before, Block Imaging encourages professional development! We’re open to building on your related experience with training.
...we strive to be an environment built from our core values: Integrity- saying what we mean and doing what we say. Growth- constantly getting better, taking risks, and moving forward. Honor- recognizing everyone’s inherent worth and treating them with respect. Together- desiring to help one another as a complete team.
? To assure that imaging systems are fully calibrated and functioning to OEM performance levels.
? To assure that the needs of customers are being met and the system is operating based upon their needs.
? To move the company forward in engineering competency.
? To maintain a safe, clean, and functioning facility.
? To represent the company in a manner that shows the user, confidence, knowledge, and courtesy
? Evaluate the equipment, trouble shoot and complete the reconditioning, installation and implementation of medical equipment systems.
? Calibrate and troubleshoot for computer systems on the equipment according to OEM specifications.
? Continual expansion of knowledge base in the repair, refurbishment, and installation of equipment.
? Provide advanced-level diagnosis and repair of imaging systems.
? Support management through project feedback and communication of issues and opportunities. ? Be available to handle technical issues and questions.
? Document processes created and educate end users.
? Provide feedback to the office from on-site locations and provide a positive presentation of the company to the individuals on-site.
? This position will involve up to 25 percent travel; so flexibility to travel when needed.
? Other duties as assigned.
? Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner
? Mechanical aptitude and desire to solve problems using initiative and critical thinking skills
? Ability to work on concurrent projects and ensure timelines are met
? Capable of building positive working relationships with team members, customers and vendors
? Ability to be flexible and resolve situations with confidence and mature leadership
? Solution-oriented professional who treats others with dignity and respect
? Team player who will foster communication among teams and share success
? Hold self to a high standard while ensuring projects are completed on time
? Experience in delivering and demanding a high level of customer service
? Thorough knowledge of safety regulations
? Exceptional written and verbal communication skills including listening
? Proficient in Excel, Word, Outlook, keyboarding, and internet research
? Comply with Key Performance Indicators
Qualifications: Education: B.S. degree in Engineering or equivalent.
Experience: 3-5 years experience in medical imaging engineering or equivalent.
? Mechanical aptitude
? Attention to detail
? Computer diagnostic software and hardware
? Database entry and management
? Communication, especially listening and speaking
? Ability to work cooperatively
? Valid driver’s license and proof of safe driving history
? Submit to and successfully complete MVR and criminal background check and drug screen.
? Submit to and pass a medical exam required under Department of Transportation (DOT) Regulations and a written examination if asked to operate rental trucks or fleet vehicles
? Drivers must comply with on-the-job driver’s safety training if asked to operate rental trucks or fleet vehicles
? Must be 21 or older to drive company vehicle.