Billing Specialist
Oak Brook, IL ISO Depot
Job Type

Heniff Transportation provides best-in-class supply chain solutions to our valued customers by utilizing our network of supply chain services and resources. We focus on creating extraordinary growth and value across the markets, industries, and customers we serve through outstanding safety, innovation, and service performance. We accomplish this through one of the largest, fully integrated networks of terminals, transload and tank wash facilities in North America and now in Canada. We strive to be the BEST at everything we do.


Position Summary

The Billing Specialist will take ownership of the billing activities related to the ISO Depot Business Unit including ensuring all ISO Depot revenue is identified and billed while establishing policies and controls for billing. 

Duties and Responsibilities: 

  • The Billing Specialist will be in charge of all of the Depot related activities to customer accounts.
  • Support ISO Depot business leadership by ensuring all revenue is captured.
  • Reconciliation and Billing of monthly storage at all Depot locations.
  • The Billing Specialist will maintain personal invoicing queues while adhering to company deadlines.
  • Process invoices via upload and/or key entry into various customer websites used by each customer for manual invoice submission.
  • Follow up on billed invoices to ensure status on customer websites continues to progress to paid status.
  • The Billing Specialist will manage rejected invoices for assigned customers.
  • Review billing invoices daily.
  • Support ISO business leadership in resolving unique or complex billing situations. 
  • Work with Pricing and Rating team for quoting and automation of billing.
  • The Billing Specialist will develop and maintain a professional relationship with team members.
  • Working with customers to answer billing questions and resolve any billing issues.
  • Support ISO Depot business leadership by ensuring all revenue is captured.


Education and Experience: 

  • High school diploma or GED required
  • Minimum 2 years billing experience.
  • Experience using TMW and TMT.
  • Experience using software MS Word, Excel, Outlook, Great Plains.
  • Analytical and reconciliation skills.
  • Outstanding multi-tasking and prioritization skills.
  • Ability to work independently and as a contributing team member.
  • Strong listening skills.
  • Highly motivated with strong work ethic.

Preferred qualifications

  • Associate’s or Bachelor’s degree
  • Experience in Transportation with Chemical companies

Essential Qualifications:   

  • Proven success in leading project improvements in complex business environment.
  • Demonstrated organizational and analytical skills  
  • Demonstrate a positive and motivated attitude in a fast pace environment
  • Ability to adapt to change
  • Strong interpersonal skills
  • Excellent verbal and written communication skills
  • Ability to provide excellent customer service to internal and external customers
  • Strong problem solving skills
  • Demonstrated ability to act as a team player and get involved in all aspects of the business function
  • Proven success in leading project improvements in complex business environment.


Benefits and Perks:

• 401(k) Plan

• Company 401(k) Matching Contributions

• Employee Assistance Program (EAP)

• PerkSpot National Employee Discount Program

In addition, eligible employees receive:

• 120 hours Paid Time Off (prorated) in the first year & 7 Paid Holidays

• Medical, Prescription, Dental & Vision Insurance

• Short and Long-Term Disability Insurance

• Voluntary Life & Accident 

• Critical Illness Insurance 

• Company Paid Life Insurance 

At Heniff, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.