Level 2 Systems Engineer

Come be part of the long history of VAF!

From our humble beginnings as a distributor for the Thomas Edison Company in 1914, Van Ausdall & Farrar has grown to become the State's largest full-service business technology provider for healthcare, insurance, engineering &construction, state & local government, manufacturing & logistics, and real estate companies in Indiana and throughout the Midwest.

What can VAF offer you?

We feel it is important for our employees not only to feel a sense of belonging to our company but to the community we serve. We offer volunteer hours so you can give back to organizations you choose and group volunteer opportunities so you can serve alongside your colleagues.

Self-care is also valued. This can be done in many ways through the numerous benefits offered. To name just a few are 17-PTO days in your first year for work/life balance, fitness reimbursement, and an Employee Assistance Program that offers mental, physical, and financial health resources.

We also offer traditional medical, dental, vision, life, short and long-term disability, and 401-k with matching contributions.

What you will do in this role

  • Act as a site admin for a list of assigned clients regarding IT administrative responsibilities, including recommendations for solutions, upgrades, and project work.
  • Keep specified documentation for all sites that are assigned in shared knowledge base.
  • Consistent communication with designated points of contact at assigned sites.
  • Software and hardware are kept up to date, including implementing Windows patches, endpoint protection, and remote management.
  • Participate in a team-focused learning environment by mentoring and training Level 1 Systems Engineers.
  • Serve as level 2 customer service escalation for customers/engineers while responding in a timely fashion to meet service level agreements.
  • Documents ticketing system in order to account for accurate time worked.
  • Work with partner companies/vendors to deploy, repair, or offer solutions.

Job Type: Full-time

Pay: From $22.00 per hour


  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


  • 8-hour shift
  • Monday to Friday
  • Overtime

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Indianapolis, IN 46250: Reliably commute or planning to relocate before starting work (Required)


  • Salesforce: 1 year (Preferred)
  • Systems engineering: 1 year (Preferred)
  • System design: 1 year (Preferred)
  • Computer science: 1 year (Preferred)

Work Location: One location

Salary Description
From $22 an hour