We are a locally owned practice with 3 physical therapy clinics in southern NM.  Our billing team is a close-knit group of 5 individuals that cooperate and work together to achieve the collection goals for the companies. Beautiful upstairs office with views of the mountains will inspire you throughout your day.

Job Summary

• Works directly with patients/clients and staff to facilitate the smooth and proper completion of data entry, obtaining insurance authorizations, sending claims and following up on collections.
• Performs varied medical billing and insurance tasks for the Physical Therapy Clinics which requires knowledge of department policies and procedures.

General Accountabilities

• Answers telephones, routes callers, takes messages and provides routine information.
• Schedules appointments, answers questions and obtains authorizations. 
• Ensures all intake information is complete and accurately performs data entry in a timely manner.
• Ensures confidentiality and controls access to sensitive information.
• Establishes and maintains files and records. 
• Stocks supplies; Participates in the periodic inventory of supplies. 
• Performs a variety of clerical duties. 
• Complies with Clinic policies and procedures and other regulatory standards; Executes practices as appropriate.
• Complies with professional, ethical, and legal standards.
• Ensures patient/client service and quality standards are met including patient/client interaction and cleanliness of facilities.
• Ensures professionalism standards of the facilities and staff are met and maintains professional image of the facilities. 
• Participates in plans for continuous quality improvement regarding patient care, staff development and facility advancement. 
• Complies with Clinic programs for functional outcomes and patient satisfaction. 
• Performs other related duties as assigned or requested. 
• Will follow written protocol/procedures for tasks. Will maintain up to date protocol/procedure for tasks.

Job Qualifications

• Minimum Education: High School Diploma or equivalent.
• Preferred Education: Specialized medical office training.  
• Minimum Experience: At least one year working in an office setting.
• Preferred Experience: At least two years working in a medical office setting.
• Minimum Field of Expertise: Knowledge of word processing and database software.
• Preferred Field of Expertise: Prefer medical office experience in a comparable environment to provide knowledge of operations, policies and procedures. Bilingual in Spanish.