Utility Asset Manager
Murfreesboro, TN Engineering
Job Type

Primary Functions

The Utility Asset Manager is responsible for leading the development and implementation of a utility-wide asset management program that ensures that critical infrastructure is maintained with the least cost of ownership while meeting performance expectations. The responsibilities of this position include, but are not limited to, the assessment and improvement of existing asset management systems and tools plus recommendations for new systems, tools, performance indicators, and procedures. Furthermore, this position is responsible for integrating engineering, operations, water production, accounting/finance functions to develop, implement and optimize short and long-term capital improvement planning. In addition, this position oversees the means and methods for collecting, analyzing, and reporting on data used to support complex risk-based decision making using accepted asset management principles and practices; develops and coordinates data collection programs related to utility operations; supports strategic planning and prioritization and oversees use of specialized software for data collection, analysis, and reporting.

Essential Functions

  • This position exercises significant authority to implement, support, and in some instances conduct a broad range of preventative maintenance programs. It requires knowledge of asset management principles as they relate to the operation of a large, complex utility. In addition, this position requires the physical, mental/emotional ability, and self-motivation to oversee all aspects of the asset management program outlined above, including employee supervision, and making sound recommendations on preventative maintenance issues.
  • Provides training and technical guidance in asset management principles and decision-making processes; assists departmental leaders in business process documentation and improvement. 
  • Develops or oversees the development of recommendations on prioritized strategic maintenance and capital improvement programs for utility infrastructure using historical and current conditions, replacement costs, maintenance costs and other data consistent with asset management principles and best practices. 
  • Organizes and directs the operation and maintenance of the computerized work management system to meet business needs and facilitate long range strategic planning. Includes planning, scheduling, and coordinating the material, equipment and personnel requirements for system implementation, optimization, and maintenance. 
  • Develops and recommends asset management policy and strategy to minimize total cost of ownership, increase reliability and meet performance standards throughout the organization; leads or assists in implementation of utility-wide asset management goals and objectives. Analyzes program data; recognizes issues and trends; identifies options, consequences and develops conclusions and recommendations; prepares complex statistical reports and makes presentations. 
  • Plan, organize, manage, and supervise all subordinate staff both directly and indirectly that are responsible for the system-wide preventive maintenance programs working across departments.
  • Responsible for analysis and preparation of asset management plans, including creation of asset lists and hierarchies, identifying asset inventory and condition, calculation of business risk evaluations, determining asset net present value and life cycle costs, developing alternatives for cost-effective operation and maintenance and long-term investment.
  • Complies with all rules and procedures outlined in the Policy Manual, the Employee Handbook and applicable state and federal regulation.
  • Emergency duty as needed.
  • Other duties as assigned.

Accountable for the reasonable execution of the following duties and responsibilities:

Specific Functions

Asset Management Steering Committee

  • The Asset Management Steering Committee shall consist of, at a minimum, the General Manager, Director of Operations, Director of Water Production, Director of Engineering, and the Utility Asset Manager.
  • Lead the Asset Management Steering Committee and facilitate regular committee meetings to set program objectives and identify and implement program enhancements over time
  • Track action items and responsibility, due dates, and progress
  • Asset Management Program Standards
  • Manage and communicate data requirements
  • Ensure data standards and data management requirements are consistently interpreted and applied
  • Periodically audit program data to ensure compliance with data standards and data management requirements
  • Make updates to the Condition Assessment and Risk Assessment frameworks as needed over time with input from the Asset Management Steering Committee

Software Support

  • Maintain in-depth functional understanding of current CMMS and GIS capabilities, limitations, and the vendor’s upgrade plans for the CMMS
  • Work with end-users, IT, and the software vendor to troubleshoot issues and identify and communicate appropriate solutions/workarounds
  • Make minor CMMS configuration changes (e.g., additions/edits to data standard)
  • Create basic reports and metrics using available reporting tools
  • Respond to requests for information/analysis
  • Identify and design reports and metrics that require development assistance - possibly from IT or a software vendor
  • Work with Asset Management Steering Committee to define standard business processes related to the CMMS and GIS
  • Create and deliver training for new and existing staff
  • Work with IT to plan and deploy upgrades and enhancements
  • Maintain Preventative Maintenance Program
  • Work with Operations and Water Production Departments to identify where it is appropriate to standardize or coordinate inspection and/or Preventative Maintenance efforts across departments
  • Support Operations and Water Production Departments in defining an appropriate preventive maintenance approach for all assets

Risk Assessment

  • Annually facilitate a risk assessment with Operations and Water Production Departments
  • Ensure the risk assessment framework is consistently interpreted and applied across Operations and Water Production Departments
  • Ensure risk assessment results are stored and available to support project development, prioritization efforts, reporting, and internal/external communications

Renewal Planning

  • Support Operations and Water Production Departments in defining asset modeling characteristics (e.g., Useful Life, Renewal Strategy, etc.)
  • Lead the generation of the short and long-term renewal plans using asset data, defined modeling characteristics, and the selected renewal planning software/tool
  • Evaluate renewal planning results and produce documentation/reports as needed

Project Development and Prioritization

  • Review Risk scores and Renewal Plan results and support the Operations, Water Production  and Engineering Departments in developing and proposing projects
  • Work with the Operations, Water Production, Engineering, GIS, and other Departments as needed to develop project plans and estimates


  • Must meet residential policy requirements of a 45-minute response time (or relocate within twelve months) and maintain that status as a condition of continued employment. 
  • Valid Tennessee Driver’s License (or obtain within ninety days) and safe driving record


  • The minimum qualifications include a bachelor’s degree from an accredited college or university in business administration, geography with focus on geographic information systems (GIS), civil or mechanical engineering, computer sciences or a related field,


  • A minimum of five (5) years of Asset Management specific work experience including at least one year with supervisory or project management responsibilities in a water/wastewater utility, or in a comparable industry/utility, or public works operations environment, 


  • Must have or have ability to obtain one of the following certifications or degrees within five years of hire: 
  • Institute of Asset Management (IAM) Diploma level certification 
  • Project Management Institute (PMI) Project Management Professional (PMP) certificate 
  • Project Management Institute (PMI) Risk Management Professional (RMP) certificate
  • Master’s degree with an emphasis in infrastructure asset management, 


  • A combination of education and experience that provides the applicant with the required knowledge, skills and abilities will be considered. Relevant experience and education must have a heavy focus in the areas of asset management, business risk analyzes, forecast planning, budgeting, strategic planning, and/or other subject areas as appropriate. Previous asset management experience with prior P/L experience is preferred, but not required for the right candidate.

Knowledge of and experience with:

  • Asset Management, Work Order Management, CMMS, GIS (ESRI platform), and Microsoft Office Suite (Word, Excel, Outlook, etc.) software packages
  • Asset Management principals, practices, and standards (including ISO 55000)
  • Preventive Maintenance procedures, timing, and techniques pertaining to mechanical and electrical equipment commonly used in a water/wastewater utility
  • Tools and methods used to assess condition and performance of mechanical and electrical equipment commonly used in a water/wastewater utility

PERFORMANCE STANDARDS (work characteristics, behaviors, leadership abilities, etc.):

  • Keen analytical abilities
  • Good interpersonal relationship skills with persons of all economic and education levels. 
  • Position continually requires demonstrated poise, tact, and diplomacy.
  • Self-motivated
  • Ability to:
  • Read and understand engineered construction drawings and specifications, equipment operation and maintenance manuals, and related documents
  • Obtain at least a general understanding of the complex principles and practices of water/wastewater utility operations, planning, engineering, and construction facets
  • Communicate construction issues with multiple parties at one time
  • Make accurate and timely field decisions based on analysis of site conditions and situation at current time
  • Work in field and office environments
  • Utilize GIS maps to locate existing facilities/features from that map and retrieve details about such facilities/features contained within the GIS 
  • Read and understand as-built maps and locate existing facilities/features from that map
  • Obtain at least a general understanding of the principals of public administration and management related to budgeting and the implementation and evaluation of programs, operational effectiveness, efficiency, and safety
  • Maintain good working relationship within department and outside of department
  • Maintain an organized workflow

WORKING CONDITIONS: normal or usual conditions where work is performed:

Performs technical duties in both the office and/or field. The office setting is under generally favorable working conditions. No special physical demands are required to perform the work (intermittently sitting, standing, or stooping, walking distances, and occasionally lifting of objects weighing 25 to 50 pounds). Field work involves risks or discomforts which require special safety precautions, e.g., working under extreme outdoor weather conditions, working around moving parts, machines, irritant chemicals, etc. May be required to use protective clothing or gear such as masks, coats, goggles, gloves, or shields. Field work requires some physical exertion such as walking, climbing, bending, stooping, stretching, or similar activities. 

Must possess vision sufficient to read materials encountered in the course of work; hearing sufficient to comprehend conversations in person and over the telephone; speech sufficient to make oneself heard in person, in front of groups, and over the telephone; mobility to move around in an office setting, attend meetings, and visit field sites as necessary, and enter, exit, and operate a motor vehicle; dexterity sufficient to operate standard office equipment and other equipment necessary to perform the functions of the position; strength sufficient to lift and carry materials encountered in the course of work weighing up to 25 pounds; endurance sufficient to maintain efficiency throughout an entire work shift.

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions