Administration

• Perform general administrative functions including typing, answering telephones, and composing correspondence.
• Process paper flow in and out of the Sales office.
• Maintain a filing system of reports and pertinent hotel records.
• Type and distribute various department report as needed.
• Hilton system knowledge to include OnQ, R&I (Required) and, STS and Solicitation Management.
• Work closely with Revenue Management and Director of Sales to ensure proper management of group blocks and manage cut off dates.
• Daily responsibility to include coordination of groups from the time of booking until the group arrives.
• Work with the hotel operation team and provide proper communication to insure a successful group check in process.
• Enter all group rooming lists on a timely basis and provide proper communication with client.
• Assist with rebooking groups as needed with the Director of Sales and Marketing.
• Perform general administrative functions including typing, answering telephones, and composing correspondence.
• Process paper flow in and out of the Sales office.
• Maintain a filing system of reports and pertinent hotel records.
• Type and distribute various department report as needed.
• Hilton system knowledge to include OnQ, R&I (Required) and, STS and Solicitation Management.
• Work closely with Revenue Management and Director of Sales to ensure proper management of group blocks and manage cut off dates.
• Daily responsibility to include coordination and execution of groups and/or events from the time of booking until the group arrives.
• Work with the hotel operation team and provide proper communication to insure a successful group check in process.
• Enter all group rooming lists on a timely basis and provide proper communication with client.
• Assist with rebooking groups as needed with the Director of Sales and Marketing.
• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to assist with the design and preparation of statistical reports and presentations as needed.
• Must be detailed oriented and possess superior organizational skills.
• Ability to accurately report information.
• Ability to assist with various office tasks as needed.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.