• Process and fund all consumer loans within set guidelines and procedures to ensure that loan details and documents are completed accurately before funding and disbursements are made.
• Maintain accurate records and track incoming and outgoing titles.
• Reconcile loan warranty and protection programs as well as the administration of employee incentives.
• Administration and maintenance of Skip-A-Pay program.
• Perform a variety of loan account file maintenance.
• Provide universal dual support to other loan related areas.
• Promotes a needs based member education culture within the department to identify opportunities to promote credit union products and services to live DNCU’s mission of improving lives while meeting and/or exceeding established member education goals.
• Comply with all regulations, security procedures, and complete all mandatory annual compliance courses.
• Performs other related job duties as assigned.

Experience

• One year to three years of similar or related experience
• A high school education or GED

Other Skills

• Handles sensitive information with complete confidentiality and professionalism
• Must demontrate effective communication and PC skills
• Critical thinker and effective problem solver
• Collaborative service skills
• Willing and eager to exceed expectations; demonstrated excellence in all aspects of service delivery operations
• Demonstrated proficiency with 10-key calculator, Windows, and other MS Office products and applications  

Work Environment

•  May require sitting and/or standing for long periods of time and sometimes involves lifting up to 50 pounds