Loan Operations Specialist I - Espanola/Santa Fe Branches
Job Type
  • Process and fund all consumer loans within set guidelines and procedures to ensure that loan details and documents are completed accurately before funding and disbursements are made.
  • Maintain accurate records and track incoming and outgoing titles.
  • Reconcile loan warranty and protection programs as well as the administration of employee incentives.
  • Administration and maintenance of Skip-A-Pay program.
  • Perform a variety of loan account file maintenance.
  • Provide universal dual support to other loan related areas.
  • Promotes a needs based member education culture within the department to identify opportunities to promote credit union products and services to live DNCU’s mission of improving lives while meeting and/or exceeding established member education goals.
  • Comply with all regulations, security procedures, and complete all mandatory annual compliance courses.
  • Performs other related job duties as assigned.


  • One year to three years of similar or related experience
  • A high school education or GED

Other Skills

  • Handles sensitive information with complete confidentiality and professionalism
  • Must demontrate effective communication and PC skills
  • Critical thinker and effective problem solver
  • Collaborative service skills
  • Willing and eager to exceed expectations; demonstrated excellence in all aspects of service delivery operations
  • Demonstrated proficiency with 10-key calculator, Windows, and other MS Office products and applications  

Work Environment

  •  May require sitting and/or standing for long periods of time and sometimes involves lifting up to 50 pounds