I. Position

Seasonal Food and Beverage Pub Bartender (Early May- Mid October)

Classification

Part-Time Seasonal, Hourly, Non-Exempt

II. Reports To

Events and Food and Beverage Director

Food and Beverage Managers

III. Job Summary

To promptly greet and serve all guests at the Irish Pub, which includes providing exceptional hospitality and guest experience. The hours are from 3:30pm- 11:30pm, ending hours may vary depending on business volume.

IV. Qualifications

• Must be 21 years of age
• Minimum of 2 years of bartending experience in the restaurant or club industry
• Knowledgeable of craft cocktails, beer, wine and spirits
• Experienced with keg and soda systems
• Experience in cash handling and Point of Sale System
• Required to stand for long periods of time
• Capable of lifting 50 pounds
• Must be able to bend, squat, lift and raise as needed along with carrying 10 pounds for an extended distance
• General math skills, problem solving and decision-making skills
• Must have completed Responsible Beverage Training Course
• Ability to communicate with guests and employees with a positive attitude

V. Responsibilities & Duties

• Consult check list to endure bar area is properly set up and ready for bar service
• Clean and organize all patios and fire pits
• Check tee sheets and daily events for detailed charging information including Google Docs
• Make rounds to Drumlin putting course and Caddie barn during service hours
• Ensure guests are enjoying their bar experience by table touch
• Stay updated on current clubhouse menu choices, specialty cocktails, beer, wine and spirit selections
• Accurately prepare mixed drinks, beer and wine for guests while adhering to portion control standards put in place by management
• Ensure guests receive beverages in a timely manner
• Effectively handle guest complaints or problems with a positive attitude
• Handle all payments accurately
• Ensure all radio communication is respectful, professional and courteous
• Properly and fully complete all side-work duties
• Ability to communicate history, products and services of Erin Hills
• Adhere to safety regulations as provided by Erin Hills and OSHA
• Responsibly check guests’ identification to ensure that they meet the minimum age requirements to consume alcoholic beverages
• Respectfully refuse beverage service to guests whom appear overly intoxicated and inform management immediately
• Comply with nutrition and sanitation regulations and safety standards
• Follow guidelines and policies set forth by Erin Hills Employee Handbook