Host/Hostess
Description

Summary of Position:

 

The Host/Hostess primary objective is to provide our guests with an exceptional and memorable dining experience that exceeds their expectations!


Compensation: 


The host role is a non-exempt position. Starting pay is $16.00 per hour plus tip pool.


Duties & Responsibilities:

 

  • Maintains a Team and Guest focus while performing duties. Demonstrates Respect and Loyalty to the entire team every shift. Understands his/her role as a team player with both Kitchen and Front of the House Team Members, working together to achieve common goals.
  • Is Happy to Serve!
  • Understands his/her role in achieving Our Mission Statement.
  • Follows all safety guidelines and procedures.
  • Greets and seats guests, presents menus, informs them of special changes to menu.
  • Takes guest information and quote wait times accurately when tables are not immediately available.
  • Observes tables and keeps track of clean, dirty and occupied tables running the floor plan board.
  • Fills to-go orders, if applicable supporting Take-Out area.
  • Answers phones and questions concerning the menu and the restaurant.
  • Cleans, organizes and stocks menus at host area.
  • Performs other related duties as assigned by the management team.
  • Demonstrates personal ethics, values and a sense of commitment in the work environment.


Requirements

Qualifications:

 

  • Must be an individual of high integrity, demonstrate a positive attitude, have a high level of enthusiasm, and have an innate ability to interact with people.
  • Must possess a positive attitude and work well with others. A Happiness to Serve is essential!
  • Must be able to work unsupervised.
  • Must be at least 16 years of age.
  • Must be able to communicate clearly.
  • Must be able to read English.
  • Must be able to reach, bend, stoop and frequently lift up to 35 pounds. Any lifting over 35 pounds requires team lifting.
  • Must be able to work in a standing position for long periods of time (up to 10 hours on occasion.)
  • Must be able to work in a fast-paced environment.
  • Must be able to hear with 100% accuracy with correction.
  • Must be able to see 20/20 with correction.
  • Must have or obtain California Food Handler certification before commencing work. Certification must be maintained throughout employment.


Uniform Requirements:

 

  • Clean non-slip shoes
  • Socks must be worn
  • Clean black non-denim pants
  • Clean company-supplied shirt and apron
  • Daily bathing and use of deodorant


Salary Description
$16.00 per hour plus tips