Inventory Control and Production Team Member


Counter Culture Coffee was founded in 1995 and is headquartered in Durham, NC, with regional offices in 12 major cities across the country.  Counter Culture Coffee has been continuously innovating in the coffee industry and we’re looking for passionate, dynamic, diverse team members to help us expand our efforts.

Counter Culture Coffee is:

  • Quality Coffee | We continue to cultivate relationships with growers and organizations around the world in order to build trust, improve quality, and foster transparency.
  • Education | We believe the pursuit of coffee perfection includes educating ourselves, our partners, and our customers about the coffee supply chain and the best methods of preparation.
  • Sustainability | Our commitment to affecting positive change in every community to which we are connected is driven by our belief that we can–and should–always strive to improve upon the present.
  • Transparency | We are committed to sustainability and holding ourselves and our peers accountable for creating a more sustainable future for coffee.

Position: Production + Inventory Control Team Member

Counter Culture Coffee is now accepting applications for our Production + Inventory Control Team Member position at our Durham, NC roastery location.  Qualified candidates will be contacted for screening and may be asked to participate in a job behavior survey as part of the application process.

FLSA Status: Non-exempt

Job Overview:

 The Production + Inventory Control team member will be primarily responsible for inventory integrity - maintaining accurate records of the organization’s inventory, including, but not limited to designing, implementing, and facilitating the full-cycle inventory tracking process in coordination with members of our Finance and Operations departments. This role will be a member of our production team, reporting to the Production Supervisor but interacting with various levels of the organization to  ensure accuracy between the fulfillment process on our manufacturing floor and our software systems. The ideal candidate will be a detailed oriented, analytical thinker who is adept at solving complex problems and takes initiative to generate process efficiencies.   The Production + Inventory Control  team member, similar to  Production Team Members, spend the majority of their time in the production and shipping areas of the operations floor. In addition, this person will work with the Production Supervisor and Assistant supervisor in ordering, weekly and quarterly cycle  counting, and maintaining packaging, E-Commerce, and related materials for the needs of the production team. This role will utilize Lean concepts as well as replenishment tools and procedures for helping with material supply flow within the department.   Additionally, this job requires endurance and consistency throughout the work day.  Team Members generally work Monday through Friday, 7:00 am to 3:00 pm; however these hours can vary on lighter or heavier production days. Successful team members are physically able to meet the demands of the job, be punctual, coachable, and resourceful. Operations team members  are also engaged in our business by contributing to meetings and goal-setting and also by building their coffee knowledge and skill sets.

Regarding the work environment: the warehouse has some climate control features but is heavily influenced by the environment; therefore it can be hot in the summer and cold in the winter. The candidate must be able to multitask and perform effectively with frequent and varied distractions in a noisy environment.

Job Duties:

  • Maintains consistent stock of inventory, including billed materials handling, and ordering new stock up to the pre-authorized limit as inventory dwindles
  • Fulfill, update work orders and reconcile production and shipment activity
  • Perform inventory adjustments
  • Coordinate efforts with the team to continually strive for optimal inventory best practices
  • Create saved searches and reports, modify work orders, assembly builds, sales orders, and item fulfillments in the Netsuite system 
  • Provides inventory reports to all necessary stakeholders 
  • Assesses inventory reports and order patterns to identify items in need of automatic, recurring delivery
  • Develops and maintains good working relationships with cross functional departments
  • Maintains accurate daily records of goods received and shipments made
  • Manages and maintains inventory system; facilitates upgrades to the related databases and/or software under the direction of Finance 
  • Conducts frequent spot and partial audits of physical inventory
  • Leads cycle counts
  • Assists with physical inventory audits
  • Operates forklift truck when necessary
  • Assist with adjustments and ad-hoc counts when inventory discrepancies are identified 
  • Generate continuous inventory process improvements 
  • Performs other related duties as requested


All candidates are required to complete the Cultural Index Survey in order to be considered for employment: 

  • Excellent communication skills
  • Warehouse distribution experience
  • Basic understanding of inventory control procedures
  • LEAN manufacturing experience
  • Proficiency in Excel (intermediate) and Word
  • NetSuite experience preferred
  • Extremely organized and able to work with minimum supervision
  • Ability to develop professional relationships with internal & external customers
  • Ability to perform basic math calculations
  • ERP, MRP experience
  • Physical fitness medical exam required. 
  • Computer skills such as microsoft suite or google suite (excel, word, Docs, Sheets)

Physical Aspects of this Position:

The physical activity of this position.

Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations sound.

Reaching: extending hand(s) and arm(s) in any direction.

Standing: particularly for sustained periods of time.

Walking: moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

Lifting: raising objects from a lower to a higher position or moving objects horizontally from position-to-position.

Fingering: picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Grasping: applying pressure to an object with the fingers and palm.,

Repetitive motion: substantial movements (motions) of the wrists, hands, and/or fingers.

The physical requirements of this position.

Medium work: exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. 

The visual acuity requirements including color, depth perception, and field vision.

The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

The conditions the worker will be subject to in this position. 

  • The worker is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.
  • The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

90-Day Goals:

  • Obtain proficient understanding of NetSuite as it relates to specific job duties
  • Complete Operator certification (introduction to our products, process, & forklift operation)
  • Shadow Roasting & Production associates to understand our processes (2 weeks)
  • Perform inventory adjustments for usage items
  • Ensure timely and accurate PO Receipts and work with Finance to resolve any variances
  • Ensure inventory properly labeled
  • Effective manage sales order fulfillment process ensuring work orders for Production & Shipping are accurately updated and variances researched and resolved
  • Assist with moving to bin location control in NS

Benefits: Currently, the offered benefits include: group health (medical, dental and vision), available the first of the month after 30 days of employment; Flexible Spending Accounts for Healthcare and for Dependent Care; short- and long-term disability; life insurance; 401(k) program; paid time off; six company holidays.

Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice.

Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job related category as protected by federal, state or local law. Finalist candidates for employment will be required to demonstrate USA employment eligibility (per federal and state law, Counter Culture Coffee participates in the federal E-Verify program).