Medical Assistant Apprentice
Springfield, MO Tampa Medical
Job Type

Medical Assistant Apprentice

Program Start Date: June 5th, 2023

Monday through Friday, 8:00 a.m. to 5:00 p.m. Full Time, Eligible for Benefits

We offer competitive salary, benefits (including medical, dental, vision), retirement, PTO, and recognize 9 paid holidays.

If you are a compassionate professional who provides exceptional quality care, Jordan Valley is for you! We are Missouri’s largest Federally Qualified Health Center founded in 2003 and we serve 75,000 patients each year. The mission of Jordan Valley is to improve the health of our community by providing high-quality and accessible medical, dental, and behavioral health services to Southwest MO. We're collaborative and believe in always going above and beyond as part of our commitment to deliver excellent care to our community!

Job Overview:

The Medical Assistant Apprentice will complete our Jordan Valley assisting program, as well as actively participate in patient care under the supervision of Jordan Valley staff. Upon satisfactory completion of the program, the assistant will work as a Jordan Valley medical assistant for two years.


  • Completes all assignments as directed by instructor.
  • Attends all classes, labs, meetings or events required as a Medical Assistant Apprentice.
  • Schedule patient appointments based on patient’s need and scheduling policies and communicate with health care team regarding scheduling issues.
  • Answers telephone and gives information to callers; routes call to appropriate personnel and/or takes necessary messages.
  • Works closely with providers and staff to maintain needs of the patient while adhering to scheduling protocols.
  • Obtain medical information from patient and enter in electronic record.
  • Complete patient follow-up calls as directed, provide follow-up to patients to address barriers to care, and answer questions.
  • Fill out excuse forms per provider request for patients after they are seen.
  • Assist patients with connecting to other resources (i.e complete Medicaid applications, slide enrollments, payment agreements, etc).
  • Assist patients who have difficulties completing paperwork or understanding information.
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Prepare and administer medications as directed by a physician.
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.
  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Promotes effective working relations and work effectively as part of a team to facilitate the Clinic’s ability to meet its goals and objectives.


Our benefits are designed to encourage a healthy work-life balance.

  • Health (Both HSA and FSA options and access to our Telemedicine program)
  • Vision
  • Free dental and life insurance, and long term disability. Affordable rates for family dental and life insurance.
  • 403b retirement match on the 1st of the month after 30 days.
  • Employee Assistance Program
  • Day One PTO Accrual
  • 9 Paid Holidays
  • Free On Site Fitness Facility at our Springfield Tampa Clinic

Required Qualifications:

  • COVID Vaccine required for all new employees

Preferred Qualifications:

  • High school diploma or GED