Social Services Manager
Description

Safe Parking LA, a non-profit homeless services organization is looking for full time Social Services Manager position. Seeking a highly self-motivated individual to support the Director of Programs through effective leadership, sound judgment, and impeccable organization. This is a well-positioned opportunity to learn the inner workings of a successful nonprofit in a team-oriented environment. This is a great role for a rising manager, particularly one with a passion and experience in social justice work and a dedicated pulse on organizational culture. This position reports directly to the Director of Programs, supports the executive team, and serves as the liaison to site operations. 


RESPONSIBILITIES include the following: 

- Supervise staff and manage goal setting including supervision and training of staff, volunteers and partners as needed

 - Support in providing oversight to human resources activities such as recruitment, hiring and supervising, coaching, and training staff, interns, and volunteers under program services

 - Oversee administrative aspects of the programs to meet agency objectives 

- Develop and manage infrastructure required to successfully deliver and expand services to ensure that best practices are executed in homeless services 

- Support Compliance Coordinator with auditing program files and staff work products to ensure appropriate application of services are being delivered 

- Support Director of Programs with performance metrics and reporting efforts, including audits of internal and external databases. Work collaboratively to support grantsmanship, and grant reporting 

- Oversee incident reporting and grievances of the program department and ensure solution based actions to remedy gaps and continuously evaluate program systems for effectiveness 

- Exempt position that requires flexibility to work and visit multiple locations and be on call for emergencies

Requirements

QUALIFICATIONS: 

- Bachelor’s degree or the equivalent combination of education and experience preferred 

- 2 years of program leadership experience and direct staff supervision of at least 4 or more employees

 - Experience recruiting and managing volunteers and interns a plus - Technical expertise in executing contracts and service delivery with LAHSA, DMH and DHS funding

 - Excels at operating in a fast-paced environment and readily adaptable to changing circumstances 

- Excellent interpersonal, written, and verbal communication skills, experience writing policies 

- Excellent computer skills and proficient in Excel, Word, Outlook, and Access - Prior experience working with people experiencing homelessness is preferred 

- Bilingual Spanish speaking preferred 

 - A valid California driver’s license, auto insurance (as required by law), access to reliable and timely transportation to program sites and off-site meetings 


Compensation, Hours, and Benefit  

  • Annual Salary: $70,000-$75,000K  
  • Exempt Position: Work outside normal business hours when needed, including occasional evenings and weekends is expected depending on agency need. 
  • Hybrid Position with remote, office and in the field work  
  • Mental Wellness time off scheduled annually 
  • Alternative Workweek Schedule available Lap top computer and cell phone provided, technology monthly stipend, mileage reimbursed 
  • SPLA offers benefits that include paid holiday, sick time, and vacation, a 403(b) plan, medical, dental, vision, pet insurance, life insurance and flex spending 
  • COVID 19 Vaccination required, TB Clearance and Live Scan background check are agency requirement

 Please submit cover letter and resume to: hr@safeparkingla.org