THE PERSON 

Are you an experienced commercial roofing professional who is willing to travel extensively and who enjoys meeting new people? Are you energized by being part of a team that has high standards and provides clients with an unmatched level of service, quality assurance, and attention to detail? If so, and you are someone who values strong and lasting relationships that are built on trust, then we want to talk to you! 

QUALIFICATIONS 

Our ideal candidate is: 

• Humble. They are quick to point out contributions of others and define success collectively rather than individually. They support healthy conflict and enjoy sharing credit with the team.  They are focused on fostering trust and they lead by example. They are willing to do any level of work and chip in whenever needed.  
• Hungry. Goes above and beyond to achieve team goals. Self-motivated and diligently looks for the next challenge. Encourages others on the team to continuously improve and holds themselves and others accountable. Passionate about their work and their team.  
• People Smart. Strong interpersonal skills and trustworthy. Quick to build trust among their coworkers. Has good judgment and intuition around the subtleties of group dynamics and understands the impact of their words and actions. A sense of humor is a must. 
• Balanced. Smart, organized, process-oriented, and strategic. Able think ahead and see the bigger picture. 
• Self-Aware. Handles problems proactively with good judgment and humility. Strong and responsive communicator, down to earth, and not easily offended. 
• Disciplined. Firmly rooted in their core values and does the right thing – even when no one is watching. 
• Goal-Oriented. Focuses on their own goals as well as the goals of the team and the organization. 
• Confident. Strong and logical. Calm and cool under pressure. 
• Lifelong Learner. Always looking to do more, learn more, and grow. 

RESPONSIBILITIES 

Teamwork, Support, and Process 

Quality Assurance Observation During Roof Construction Projects 

Provide full-time or part-time construction observation and associated documentation on behalf of the client, to help ensure that projects are conducted in compliance with the contract documents and good roofing practices.  The Roof Consultant will also monitor the construction process to assure projects are completed on time and on budget, while minimizing disruptions to facility operations.  This position will report to a designee level staff member within our roofing division and includes regular communications with the Benchmark project manager, client representatives, contractor's project manager, and manufacturer's technical representatives.   

Field consultant primary tasks include: 

• Vigilant on-site daily quality assurance inspection of work in process, primarily commercial or industrial low slope roofing for national multi-facility corporations.  Complex projects are common, including interior protection, partial or full deck replacement, demolition, tapered insulation, substrate modifications and challenging, heavy industrial rooftop environments.
• Document observations, action items, adherence to schedule, unit cost accounting, meetings, material protection, workmanship deficiencies, etc. through daily construction reports. 
• Create and upload report data and supporting information via web-based application on iPad. 
• Collaborate with the project manager to resolve technical questions and proposed changes by the contractor. 
• Conduct and document weekly progress meetings with the client, contractor, and others as required to resolve project issues and track adherence to the established schedule. 
• Advise the project team on key issues affecting status of schedule and estimate completion date. 
• Collaborate with administrative support staff during the project for on-time delivery of reports and to develop a project closeout file. 
• Perform final inspection, identify deficiencies and incomplete items requiring correction, and document with a completion punch list. 

Other tasks may include: 

• Review contractor's pre-construction shop drawings and submittals, in coordination with Benchmark's project manager.
• Conduct pre-construction meetings and associated documentation. 
• Assist Benchmark Staff and Senior Consultants and project teams with roof evaluations, infrared moisture surveys, and design investigations.  

Skills and Attributes 

• Strong work ethic, dedicated to achieving personal and company goals. 
• Proficient at verbal, written and graphic communication including interpretation of drawings and specifications. 
• Ability to manage and deliver multiple project tasks, with limited supervision and guidance, with a commitment to technical excellence, quality, integrity, and dependability.  
• Desire to establish and maintain effective working relationships with client representatives, contractor, roof system manufacturer and other participants. 
• Ability to use the Microsoft Office suite of products (Word, Outlook, Excel and PowerPoint). 
• Experience with use of iPad and related technology, including smart phone and laptop. 
• Strong organizational skills, attention to detail, accuracy, and technical capacity/ability. 
• Driven, self-motivated and positive-minded person. 
• Passion for learning. Must be able to work and learn both independently and in a team environment. 

Communication

• Encourages the flow of communication and fosters relationships throughout the company and with clients, contractors and manufacturers. 
• Communicates with teammates and leadership to work toward solving issues and balancing workload. 

EXPERIENCE AND QUALIFICATIONS 

Required

• Ability and willingness to travel weekly on a nationwide basis by air and vehicle (automobile). 
• Relevant experience in commercial and industrial roof design, construction and/or quality assurance. 
• Ability to apply technical skills and research to meet project demands and solve problems for our clients. 
• Ability to build and maintain positive client relationships. 
• Strong passion in the continuous pursuit of technical excellence, learning and improvement. 
• Physical requirements include: 

         - Ability to lift at least 50 lbs. 

         - Ability to physically access the client’s roof (including ladders, stairs, and/or steps). 

         - Ability to sit, stand, walk, and stoop for extended periods of time.

         - Ability to crawl in and out of otherwise inaccessible locations on an occasional basis. 

Preferred 

• 2-year degree in Construction Management or equivalent work experience. 
• IIBEC Registered Roof Observer (RRO) credentials. 
• Experience with on-site construction phase services and quality assurance inspection in a related field/industry. 
• Experience working with an Enterprise Resource Planning (ERP) System. Benchmark uses Deltek. 
• Experience with EOS (Entrepreneurial Operating System).  

WHY BENCHMARK? 

We offer an unmatched professional culture with a family feel and where community matters.  We provide opportunity for professional and personal growth to all employees. We think and act according to our core values – they are at the very heart of everything we do: 

• Be a strong team based on relationship and trust. 
• Be really committed to being technically excellent. 
• Be a benchmark. 

Benchmark employees enjoy a full suite of benefits including medical, dental, vision, life, AD&D, disability (short and long-term), supplemental insurances (accident and critical illness), employee assistance program, 401(k) with employer matching contributions, and paid vacation, holidays, and volunteer days.