Job Summary:

Plans, directs, and coordinates quality processes by performing the following duties. 

Position Responsibilities:

· ISO 9001 process responsibilities

· Ensure effective implementation and maintenance of the Sargent and Greenleaf ISO certified Quality System including modifications and communication of changes to the organization, monitoring of audit schedules, and facilitating outside certification body auditors  

· Lead investigations into internal and external quality issues using methods such as A3, 5-Why, 8D, 5P, etc. 

· Maintain and monitor corrective and preventive action processes including those incurred from audit findings, product non-conformances, and supplier non-conformances.? This position will have interaction with Sargent and Greenleaf customers and global suppliers. 

· Coordinate transition of new / modified component and finished goods product through the validation process with manufacturing and suppliers 

· Support and coordinate reliability testing the internal and external laboratories for components and finished products. 

· Complete statistical studies including gage R&Rs, and capability, pareto and trend analysis to identify manufacturing capability levels and opportunities for improvement within the manufacturing processes. 

Position Qualifications:

· Implementation of LEAN / Six Sigma methodologies (Green Belt certification desired) including 5S, SMED, Value Stream Mapping, etc. 

· Strong knowledge and effective execution of root cause analysis and corrective actions aimed at defect prevention 

· Blueprint reading and GD&T principles 

· Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

· Ability to compute rate, ratio, and percent and to draw and interpret bar graphs 

· Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

· Ability to deal with problems involving several concrete variables in standardized situations. 

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. 

· Ability to write routine reports and correspondence. 

· Ability to speak effectively before groups of customers or employees of the organization. 

Education/Experience:

· Bachelor’s degree, preferred, from an accredited college or university.

· ISO 9001 training requirements

Functional Requirements:

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools or controls; frequently required to reach with hands and arms; and talk or hear; occasionally required to stand, walk, stoop, kneel, crouch or crawl.
• The employee must frequently lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, color vision, depth perception and the ability to adjust focus.
• The noise level in the work environment is usually quiet.