INSIDE SALES JOB OBJECTIVE:

This position is responsible for working the inside sales desk, answering incoming calls, writing orders and sourcing products with a focus on improving customer satisfaction and relations.

INSIDE SALES - WO

ESSENTIAL JOB FUNCTIONS:

• Handle incoming sales calls. Price, enter, and pull customer orders if needed.  
• Support efforts of outside sales force in preparation and maintenance of job quotes, stock list quotations and submittal documents. 
• Wait on customers quickly and accurately. Display and actively pursue sales for counter specials. 
• Write purchase orders to be entered. Enter orders and bids into the computer. Process cash sales. Prepare submittals. Coordinate deliveries with the warehouse 
• Increase product knowledge of new and existing products and present options to customers. 
• Ability to multi-task, handling frequent interruptions and shifting priorities 
• Deliver materials to customer locations & job sites when necessary. 
• PC Computer familiarity, Excel, Word and company software. 
• Additional duties as assigned by manager. 

PHYSICAL REQUIREMENTS: Lifting 20 pound objects frequently; and 50-100 pound objects occasionally is required. Climbing ladders, stairs, and ramps. Balancing. Pushing and pulling. Crouching and kneeling. Reaching. Grasping objects. Hearing: perceiving the nature of sounds with or without correction.

VISION REQUIREMENTS: Minimum vision required, with or without correction, to properly and efficiently perform job responsibilities and prevent injury to oneself and others.

JOB STANDARDS: Abide by all policies, rules and regulations of Briggs Inc. including all applicable safety rules and regulations. Ability to read, write, and perform basic mathematical skills.

JOB LOCATION AND EXPOSURES: Activities occur inside and outside. The associate is subject to the following conditions: extreme cold and extreme heat temperatures; hazards such as moving mechanical parts, electrical currents, and working in high places.

EQUIPMENT USED: Computer, printer, telephone, copy machine, fax machine, calculator, ladder, rolling cart, razor cutter, tubing cutter, tape gun and fork lift.

ATTENDANCE REQUIREMENTS: Attendance on a regular, consistent basis is mandatory.

INSIDE SALES REQUIRED SKILLS: Knowledge/Skills/Abilities/Experience/Education

· College degree or related work experience

· 1 to 2 years of relevant experience or training, or equivalent combination of education and experience

· Ability to identify and resolve problems in a timely manner.

· Possession of strong organization skills and able to multi-task

· Prioritize and plan to use time efficiently

· Excellent verbal and written communication skills

· Possess exceptional interpersonal communication skills

· Ability to work independently on assigned tasks as well as to accept directions on given assignments

· Knowledge of MS Office (Word, Excel, Outlook)

COMPANY BENEFITS:

· Medical

· Dental

· Vision

· Basic Life & AD&D

· Short-Term & Long-Term Disability

· 401K Plan

· Tuition Reimbursement

· PTO

· Holidays   

· Personal Days