Helper A
Description

 

COMPANY OVERVIEW

City Club Apartments has created the future of apartment living, merging historical knowledge of the apartment industry with best practices of the hospitality industry to create the first true International Apartment Hotel brand, a differentiated living experience.

Partnering with award winning local restaurants, retail & furnished housing companies City Club Apartments combines environmentally conscious, technologically advanced, resort class amenities with a unique mix of short term furnished, and long-term unfurnished apartments & penthouses. International design is overlaid with local art, design, culture, sports & education, creating experiential living with wide-ranging appeal. Hospitality is served with a 24/7 concierge, weekly social programming events, art, and time saving services.

Perks of the Club!

  • Competitive Pay Package Starting at $24.43hr
  • Great Monthly Bonuses Starting at 10%
  • Renewal Bonuses - $$
  • 25+ Paid days off per year
  • Customized Training and Development Opportunities
  • Fantastic Work Locations that include Coffee Shops, Pet Stores, Restaurants, Parks, Market Places, Wine Bars, and Convenience Stores.

POSITION OVERVIEW

The primary responsibility of the Helper A is to safeguard the interests of the residents and owners by maintaining the physical condition of property and equipment according to company guidelines and standards.  This position also protects the property and equipment from damage, loss, and deterioration. This role also assesses and makes recommendation to the Head Janitor regarding cost containment and asset preservation.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

  • Interacts amicably with residents, with a “service-minded” attitude to identify and address needs or concerns regarding the condition of their apartment and building.
  • Uses discretion and maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts.
  • Works with the Head Janitor to follow the Preventive Maintenance Program guidelines.
  • Performs work to maintain curb appeal standards for grounds and landscaping, exterior and interior illumination, pool and spa, water features; and ensures high traffic areas are in excellent condition. 
  • Performs general maintenance work on vacated apartments to prepare them for the next resident, which may include: drywall repairs, electrical and carpentry, plumbing, installing new locks, tile-work, and heating, ventilation, and air conditioning.
  • Maintains and repairs the heating, ventilation, and cooling units within the apartment.    
  • Ensures routine service requests are completed within 24 hours; follows-up with residents to ensure the service request was completed to their satisfaction.
  • Troubleshoots basic appliance repairs and identifies replacement and installation needs.
  • Follows energy conservation guidelines and return climate control thermostats to the appropriate setting, including refrigeration units.
  • Completes daily pool/spa maintenance and inspections to ensure proper water chemistry and cleanliness of pool/spa area, and to ascertain needed repairs or improvements.
  • Assists Head Janitor to maintain, repair and troubleshoot all major mechanical equipment servicing both common area and residents.
  • Reports any life safety issues to Head Janitor or Property Manager immediately.
  • Adheres to established policies related to the Fair Housing Act; conforms to all Federal, State and local inspections on equipment and systems as required; and follows OSHA, EPA and NFPA guidelines and standards.
  • Ensures that all interior and exterior areas of the property are litter free, clean and presentable.
  • Maintains consistent and timely attendance, sets an example for their co-workers in punctuality.
  • Performs other job-related duties as assigned including “Duties of the Employees” as stated in the most recent SEIU labor agreement.
Requirements

 

REQUIREMENTS

  • High School diploma required; Vocational Training Certification and/or equivalent work experience.
  • Minimum of three (3) years of experience within a multifamily community, high-rise environment, hotel or commercial building.
  • Excellent mechanical, electrical, plumbing and appliance aptitude, must score an 80% or higher on the pre-employment maintenance test.
  • Previous plumbing, electrical, mechanical, drywall repairs, carpentry, and pool/spa maintenance experience; and HVAC knowledge and EPA certification.
  • Participate in the union training program as outlined in the most current labor agreement.
  • Personal, reliable transportation to get to work and to respond to on-call emergencies
  • Excellent communication skills both written and verbal
  • A sharp professional appearance
  • Basic computer skills and comfort using various software, apps and computer programs
  • A service mentality and a thirst for learning