Under general supervision of the Director of Event Services, perform various duties in connection with scheduled events. Provide a variety of administrative and operational support to the Event Services department. Duties will vary between facility and events. This is a part-time position that is scheduled during and outside of business hours regularly. 

Responsibilities

Include the following. Other duties may be assigned.

• Greet and direct all guests in a welcoming & professional manner as they enter the Gas South District. 
• Answer phones in a knowledgeable, friendly & professional manner.
• Assist with last minute client needs/changes.
• Assist with accommodations for wheelchairs and other physically challenged patrons, senior citizens, students, and groups.
• Work other customer service-related positions such as coat checks and vendor service desks. 
• Work extended and/or irregular hours including nights, weekends and holidays as needed.

Skills and Abilities

Position requires the ability to:

• Demonstrate exceptional skills in customer relations, communications and problem solving.
• Operate personal computer using Windows and Microsoft Office software as well as event booking/scheduling software. 
• Operate portable radio and standard office equipment.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Work as a team member as well as independently, exercising judgment and initiative.
• Maintain an effective working relationship with clients, guests, employees, and others encountered in the course of employment.
• Remain flexible and adjust to situations as they occur.

Education and Experience

High school diploma or G.E.D. and one to three months related experience and/or training; or an equivalent combination of education and experience.